08/04/2016

Is Your Tecno Smartphone Having Problem? Fix it Here



TGIF! Smartphone is just like a human, after over working yourself, it get to some point where your body assumes a state of rest. Same thing is applicable to Mobile phones. Today, this thread is for all Tecno lovers who are currently having issues with their Tecno mobile phones. Be it hanging, slow loading, whatever the problem might be, an engineer is ready to assist you fix your Tecno phone.



Don’t just seat and wonder if your sick Tecno phone will ever work again, save a life, save your smartphone and don’t give up on it yet.

So use the comment box, tell us what is wrong your Tecno smartphones and possible solutions will be proffered to you.

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73 comments :

  1. Hello Yomi, thanks for this opportunity, how can my Tecno phantom z get the Hios update?

    ReplyDelete
    Replies
    1. HiOs XUI update is only exclusive to Camon C8 users and J8 users. Other Tecno users are not eligible.

      Delete
    2. Morning, pls what is HiOs XUI update, advantage and how can it be done to my Camon C8... Tnx

      Delete
    3. HiOS XUI is Tecno very own customize XUI and it allow you to do alot of things. You can see the advantages here

      to upgrade to Hios on your Camon c8, see the guide here

      Delete
    4. Maybe u shud find someone dt can try n port t for u

      Delete
  2. My battery drain so fast!!pls hw can u help resolve dis problem!tnk u!!

    ReplyDelete
    Replies
    1. Hello Wisdom, if your Tecno drains so fast, you need to do the below;

      >>First of all Open your device'sapp Settings.
      >>Touch Battery. The screen shows a list of apps and the percentage of your battery that each one is using.
      >>Touch an app to get usage details and to adjust power usage options that could save battery life.
      >>If any of the apps listed are ones that you don't use often, consider uninstalling them.

      Delete
    2. Or jus backup d app n uninstall t wit titanium backup n later restore t

      Delete
  3. How can I get a custom romantic for my tecno phantom z? I'm tired of the stock rom. It has never been the same since I rooted, updated, crashed and loaded a stock rom from Hovatek.
    Thanks

    ReplyDelete
    Replies
    1. Well, you can try out BlissPOP custom rom for Phantom Z and Zmini. You can download it here

      Delete
  4. My TECNO Droid pad 8 screen touches by it self. And the top of the screen doesn't respond to touches

    ReplyDelete
    Replies
    1. First of all, is it inside a protective case? If it is, then I'll advice you remove the protective case and if that solve the problem. Secondly, you'll need to re-calibrate your touches. Once you do that, it will fix that top aspect that doesnt respond to touches.

      Delete
    2. How do I re-callibrate the touches?

      Delete
    3. Download d app or check t in settings

      Delete
  5. Hello Yomi, My Tecno R7, is truly misbehaving. ones mi wi-fi is on, the phone goes crazy and keeps downloading all sorts, like APUS and porn apps. now the screen goes blank wen a call comes through, even wen i turn off the wi-fi or data on myphone, it turns itself back on. What do i do?

    ReplyDelete
    Replies
    1. You R7 might likely been attacked by a virus. This is one of the functions of Monkeytest and time virus... and your only cure will be to flash back your custom rom if factory reset didn't work for you.

      Delete
    2. U can use titanium backup n remove apps d apps

      Delete
  6. my "GLOWING SENSITIVE HOME BUTTON" below my Tecno phantom z is just misbehaving like Maximizing and minimizing on its own free will

    ReplyDelete
    Replies
    1. it is atimes caused by dust. if you can open it up, just put a small spirit on a dry white handkerchief, use it to clean it up from the inside and your Z will be okay. If you can't open it up, then you'll need an engr to help you do that.

      Delete
  7. I will advise anyone that want to enjoy tecno phone to go for phantomZ its very strong phone and u can feel it in ur hand when using it. An currently using phantom5 but i can assure of phantom Z

    ReplyDelete
  8. Hello sir, first time commenting. My MTN Sim is showing invalid imei but it works on other phones. I haven't used this MTN Sim on this Device before. Please any help

    ReplyDelete
    Replies
    1. Hello Hammed, nice having your commenting. Did you another sim on thesame phones that display invalid imei and what was the result you get?

      Delete
    2. If ur fone s rooted. Jus Chang d imei

      Delete
  9. Freshwhiteking8 April 2016 at 17:59

    Tecno users hmm

    ReplyDelete
  10. Prof. Please my Tecno H6 takes like 10minutes for my contact to be on. It's too slow.

    ReplyDelete
    Replies
    1. Hello Ukpong,
      You can start by clearing the cache in the Contacts app: go to Settings --> Application manager, scroll down until you find 'Contacts' and select it, then select the 'Clear cache' button.

      If you already have your contacts backed up on google or sync, then click on clear data and force stop the reboot your phone.

      Delete
  11. Prof yomi pls help! My tecno camon c8 hangs,d screen goes blank but a blinking light shows @ d centre button! D only solution is to allow d ba3 run down then I charge again b4 it works normal.i hv checked 4 update but it's up 2 date...Pls wat'd I do? Cos m so Damn sure I not a screen problm

    ReplyDelete
    Replies
    1. Here is the bitter solution, back up all your files and factory reset your phone.

      Delete
  12. Prof Yomi, kindly help me. My TECNO G9 phone memory is damaged. I have tried several methods like factory default settings, it didn't work. What am I to do to restore it?

    ReplyDelete
    Replies
    1. How do you mean damaged? Does it mean it longer save any documents on your phone memory or any doc you save get corrupted?

      Delete
    2. Lol i never hear dis tin before

      Delete
  13. Hello Prof, i'm really glad for this opportunity...i need tecno L7 stock rom to flash my phone please. i need it badly, my fone is bricked after trying to fix a irus attack which wiped all my data

    ReplyDelete
  14. My 3g network is refusing to work, each time I on it the network goes off.
    .

    .

    ReplyDelete
    Replies
    1. So Which of the network is working and what kind of Tecno is that?

      Delete
    2. Probably ur network area or try reset

      Delete
  15. My sis has this M7 that that bootloops, shr took it to a roadside repairer for flashing, and after the flashing, it no longer switches on, doesn't show light at all, nor charges, nor vibrate. I've tried to flash ROMs from Romkingz, n Hovatech all to no avail. Please gurus help me resurrect this phone from dead.
    Thanks.

    ReplyDelete
    Replies
    1. Does it still detect from your PC?

      Delete
    2. Since it detect on PC, you'll need to flash it again with M7 Stock rom using SP flashtool. Can you do it let me provide guide for you?

      Delete
    3. Addd me oj WhatsApp. I can guide u tru too

      Delete
  16. Thanks so much Prof. God bless you. Again my tecno H6 can't connect to any computer again. Using my USB will on charge but can't connect. Pls help.

    ReplyDelete
    Replies
    1. Try a different usb cable

      Delete
    2. Some phones r lik dt n sometimes d usb might b charge only. U shud consider using wifi transfer

      Delete
  17. Prof how do I flash my R7 custom ROM

    ReplyDelete
    Replies
    1. Follow this guide below in flashing here

      Delete
  18. Dear Prof my TECNO G9 phone memory doesn't appear at all and it's saying phone memory damaged.

    ReplyDelete
    Replies
    1. The only cure to this is to factory reset your phone. Before you do, please save all your files, contacts and important doc.

      Delete
  19. Tecno f7 is Rebooting by itself and always vibrate while switching off. Yomi prof Please help out.

    ReplyDelete
    Replies
    1. Hello Kris,
      The only reason why your R7 normally reboots by itself includes... Overheating,if system apps are disable, and bad apps.

      Any of these can cause your device to constantly reboot.
      First of all,
      >>Uninstall apps you don’t necessarily need. This goes especially for any apps that control sound, ringtones, wallpaper, have fancy widgets, or use GPS.
      >>Ensure all apps are on the latest version. Upgrade everything you have from the Play Store by going to “Menu” > “Settings” > “My Apps“.
      >>Uninstall apps that run in the background. From a fresh restart, go to “Settings” > “More…” > “Applications” > “Running“. If you see anything listed you can live without, uninstall it. If you cannot uninstall it, freeze the app if possible.

      Secondly,
      Settings” > “Applications” and swipe over to the list of apps that are “Turned Off” or “Disabled” and enable any apps that may be needed for your device to function properly.

      Delete
  20. Please yomi,how can i restore my tecno Y6 nram.bin after mistakenly flash a stock rom on it?

    ReplyDelete
    Replies
    1. Downloading the stock rom back. Dts d main one

      Delete
  21. I've tried several cords but still not connecting. Any solution Prof. Thanks.

    ReplyDelete
  22. But there is no stock rom that has nvram.bin in it.

    ReplyDelete
  23. My tecno h7 has been attacked by virus,apps that download themselves in the likes of sexy hot,porn club,lock screen apps,apus app,torch light app,jumia app and a host of others. the phone can’t be operated,other apps have stopped working,the battery has been affected. someone said it is “adware and malware virus”. Am so confused now. the phone storage and sd card storage was wiped out still the virus is still there. Even antivirus like the likes of 360 security,clean master and the rest of them are not effective. tried the formatting procedure but it didnt work

    ReplyDelete
  24. My techno h6 is rebooting itself and also been affected by virus. What is the best solution I can get for it.

    ReplyDelete
  25. How do I increase the speed of TECNO 8h Droid pad, it's slow. Even Responding to touch takes too much time, I have tried using cm cleaner but it doesn't matter. Thanks

    ReplyDelete
  26. Hello Engr. Problem with my Tecno Y6 is that the data reception does not go beyond 'E'. Before this problem, I used to get as high as 'H+'. How I knew the problem is from my phone is when I put the sim into another smart phone. It showed 'H+' in that same location where my Y6 was showing 'E'. Please what do I do?

    ReplyDelete
    Replies
    1. Did you try another sim card inside your phone and it still display E? Go to your network and set it only to 3G Only. That should fix it.

      Delete
  27. Thanks Yomi. You just fixed my Tecno Y6 problem.

    ReplyDelete
  28. hey prof yomi.. my tecno y6 keeps dying...in the sense that it goes off for about a week and i dont know what to do to it..help please its urgent

    ReplyDelete
  29. My tecno y6 keeps emerging and blocks screen with malware how do I stop this frastrating virus/malware

    ReplyDelete
    Replies
    1. Hello Anonymous, back up your files, documents and everything. Factory reset it.

      Delete
  30. Good Day Bro. My Tecno H7 has been having issues since it got flashed. It comes ON but screen display flickers then goes off. It sometimes shows different colors while shaking then goes off. Thanks 09072021635 Emmanuel

    ReplyDelete
  31. Good day Prof. one day, my tecno g9 told me 'usb storage damaged' and i discovered that everything in my file manager disappeared, all my pictures, music, videos nd everything. also, i discovered some apps would just appear on my phone and even when i uninstall them, they reinstall themselves. i factory reset d phone but there was no difference. its really frustrating. can u help?

    ReplyDelete
  32. In my TECNO H7, phone most times apps I never installed nor downloaded gets into the phone, it gets hot, and will not respond immediately if I press an app, sometimes the app will not even open. At times, the phone gets very hot. Sometimes, it goes off on its own. I flashed it for more than 10 different times, after some time it develops the same problem, even with free downloaded antivirus from the play store. Most times, ti says "unfortunately, contact process.com has stopped" , "unfortunately, contacts has stopped working", or any app has stopped working. I flashed it on 20/12/2016, it went blank on 20/12/2016. I flashed it again on 24/12/2016 and I am afraid to use it, for fear of malfunctioning. I do not know what to do about the phone, could you, please, help me. I am afraid to put my data for fear virus though the internet. Please, help.

    Josephine

    ReplyDelete
  33. Hwllo Proff,

    I have an issue with my phantom G pad. The memories are no longer showing, both the internal memory and SD card no longer works. It keeps saying USB damaged and i should format it.
    It also keeps downloading unwanted apps all by itself. I will delete these and immediately it downloads all these apps all over again and many more.
    I have done factory reset 2 times without any changes.

    Please help me out here.
    Thanks

    ReplyDelete
    Replies
    1. Hello Adewale,
      Your Phantom G pad OS has been corrupted by virus, and I even doubt if you've ever updated the OS. To fix this, you need to reload the Operating system. If you can do it yourself, download Phantom G pad Stock rom and flash it...

      And if you can't do it yourself, take it to a tech geek let them do it for you.

      Delete

  34. I have an issue with my h7. The memories are no longer showing, both the internal memory and SD card no longer works. Phone memory damaged..It keeps saying USB damaged and i formatted it but,no changes.

    ReplyDelete
    Replies
    1. I think you are having thesame issue with the commenter above you. You need to re-install the Tecno H7 stock rom or if you can't get the stock rom, get a custom ROM for your tecno H7.
      once the installation is done, your phone will be back to normal.

      Delete
  35. My TECNO h6 is having a Video issue while displaying image after a sudden fall to the ground and soon i had realised that its not a screen that has crushed, is it a problem with its motherboard? Because i can't afford to buy a new motherboard!
    Please help me on how to repair!

    ReplyDelete

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