04/02/2017

Fix Your Smartphones Problems Here



This is the first Saturday of 2017, and it will be paramount to do what we know how to do best, which is fixing mobile device issues. Smartphones are like humans who can be active for a whole week and in the next hour, down with fever. Smartphones needs to be serviced, fixed or restore back to default to ensure its effective functionality.


If your smartphone is misbehaving or giving your headache, report the issues below let’s fix it for you Don’t just seat and wonder if your sick smartphone will ever work again, save a life, save your smartphone and don’t give up on it yet.

So use the comment box, tell us what is wrong your smartphones and possible solutions will be proffered to you.


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126 comments :

  1. Hi,I use a a xiaomi redmi note 3 pro, I have problem updating it, it simply writes, update failed when I restart it that I should download the full rom.then the flash also stopped working which I feel it's due to its inability to update

    ReplyDelete
    Replies
    1. Hello Oluwatosin,
      You cannot update your REdmi note 3 pro the Miui 8 with OTA. You need to download the full rom then flash it.

      See guide here will put your through.

      Delete
  2. My umi iron takes forever to charge to 100 %.... Tried different 3+ amp chargers

    ReplyDelete
    Replies
    1. Umi iron generally doesn't supports fast charge feature. To make ur charging reasonably fast, turn off your mobile network and charge.

      Delete
  3. Good day prof. I have an infinix x551 cloned version which runs on android 6.0 marshmallow(fake as well). Unknowingly, before I came to discover that it was actually a cloned copy, I tried to degrade it to 4.4 os. Guy who did it used d real infinix ROM and now d fone is bricked. I downloaded 2 different ROMs from the internet and tried flashing with SP tool but I got error 5054 for d 1st file and error 4032 for d second. I tried flashing with Piranha box software and when I try to load scatter (preloaded) file, I get a prompt saying bad file, do not attempt write. Pls help me out. Thanks.

    ReplyDelete
    Replies
    1. hello Jerry,
      I've had series of unforgettable encounters with some of this clone infinix smartphones that even flashing couldnot fix.

      My advice, get the exact same infinix X551 and flash it on your brick clone device. The roms you downloaded from the internet seems corrupted.

      Delete
  4. Pls how can I upgrade my infinix note 2 os running on lollipop to a bugless marshmallow

    ReplyDelete
    Replies
    1. Hello Elijah,
      This guide below will put your though in easy steps here

      Delete
  5. I use gionee m3 .My sd card always say detected, ready to use. Its always on and off .at times it wl say card error dat i shud format whc av done one or twice. Is it dat d sd card is goin bad or phone issue.What can i do prof

    ReplyDelete
    Replies
    1. It is your SD card that is gone bad. Try another new SD card on it.

      Delete
  6. I use a samsung s5 screen still flickers on low brightness after updating to the latest version..tried everything it doesn't work..

    ReplyDelete
    Replies
    1. Hello Adams, screen flickering may be caused by your firmware upgrade but you'll still to trouble shoot it. One of the options below will help you fix it..

      Samsung S5 Screen Flicker Solution

      Delete
  7. Hi prof, I av a rooted infinix hot 2 hanging virtually every 2mins.... And am thinking if I shud factory reset it prob it will start functioning well..... Or what do u think prof
    Pls I will like to knw how to factory reset manually if its gonna work.

    ReplyDelete
    Replies
    1. You have too many apps running on it, and the ram is so small. Factory reset it. It will be alright after then. But back up your files and doc before you factory reset it.

      Delete
  8. Still want to know how to totally unroot android phone to install new update without using pc.

    ReplyDelete
    Replies
    1. It depends on what the Android is rooted with... what is it rooted with?

      Delete
    2. with kingoroot. I tried to unroot it but still the phone cannot install the new update.

      Delete
    3. You can try this method after downloading the update unzip it then copy your custom recovery to the update folder take note your should rename the custom recovery to just recovery.image zip back and flash
      I will look for the other method for you

      Delete
  9. My prof, please is there no way you can help me upgrade my Gionee s5.5 to lollipop at least, please it's presently at kikkat 4.4.2 the economy no allow me change my phone just yet please help, thanks for your time

    ReplyDelete
    Replies
    1. Hello Zhyon,
      I'll check if I can get a suitable upgrade for your device, and get back to you

      Delete
    2. Thanks for your timely response towards helping me, I'm grateful.looking forward in hearing more from you soon. Thanks

      Delete
    3. Please prof, I'm still waiting for your help please don't hesitate to let me know please

      Delete
    4. The only way you can get update for your device is by via custom ROM

      Delete
  10. Gud Afternoon Prof.
    Please, my infinix hot 3 keeps restarting itself. Amd it has been doing like dat for about 2 months now.
    I took it to their office and dey said i have to fix a little crack on the side of the screen for 17,400 before they can fix it for me. So, i took it to an engineer in ikeja to service it. But it is still going off once in a while. The phone is just 8 months old. Could it be a software issue? And will flashing it solve the problem?
    Thanks.

    ReplyDelete
    Replies
    1. Hello friend, N17,400 to fix a crack at the side of the screen... then how much is new infinix hot 3? How come about the crack?

      Doesn't the crack affect the power on or off button? If it doesn't, then factory reset it.

      Delete
  11. I asked this question few threads back. I want to know if you can recommend someone within Osun-Ogun-Oyo-Lagos axis that can unlock a UK-locked phone for me. You can tell me the price...will be highly appreciated. Thanks

    ReplyDelete
    Replies
    1. Hello Mr Victor,
      Unfortunately, I don't have anyone around that area I can recommend. the guy I have in Lag has disappeared into thin air. But you can actually unlock it online if you know the network it is locked to

      Delete
  12. pls I use a Lenovo A390t, but I don't get 3g network, I have tried all the Sims available, even the settings menu where u can change ur network from 2g to 3g is not available, what do I do please

    ReplyDelete
    Replies
    1. Hello Spotty,
      Ever since you've been using the Lenovo A390t, have you had 3G network on it before? From my little understanding of your Lenovo specification, it doesn't supports NG 3G Band...

      Delete
  13. Hello yomi, my cousin is using a partner mobile KS1 with 512mb and 1gb inbuilt storage. but it keeps popping up with a notification that he doesn't av enough storage. he is using a 8gb SD card and all his apps are on d SD card. I'm guessing its d Google play services that is eating up d internal memory. what do u advise ?

    ReplyDelete
    Replies
    1. No, its not the Google play services but the inbuild memory is very low. There are some system apps that takes in space, Cache also takes in space. the apps you run on it also takes in space, this alone is enough to pop out insufficient memory.

      Go to settings>>Apps>>Click on individual apps and clear its cache except Google Play services and Google play store. The thesame for every other apps. once done, reboot your device and check if that pop still display.

      Delete
  14. Hi prof help to remove frp on huawei nexus 6p v7.0 help sir thanks in advance

    ReplyDelete
    Replies
    1. Hello Emmanuel, Check this guide here It should help

      Delete
  15. ok prof. can u plz recommend a good app for rooting the phone cause I've tried kingroot

    ReplyDelete
  16. Hello boss, my infinix x-551 have refuse to install some certain app after I formatted it, its not installing app like MX player, Instagram and some video player related app like that, what can I do sir...have tried every possible solution I find online I have re-format it more than twice now

    ReplyDelete
    Replies
    1. What errror message are you getting when you tried to install them?

      Delete
    2. Download older versions of all d apps

      Delete
  17. Please help me out sir, i tried to do factory reset to my samsung galaxy tab 4 - 7in after serious virus attack, after the reset and reboot the tab, it shows samsung logo once and then android logo and stuck there (even for 7 hours ), it does not boot in ,please what should l do.

    ReplyDelete
    Replies
    1. Hello Samuel,
      your Samsung Galaxy tab has been bricked. Was it rooted before you factory reset it? To fix this, you need to flash Samsung Galaxy tab stock rom on it.

      Delete
    2. Mrs Samuel you didn't only Format the phone you formatted the phone system os that why you need to flash your stock Firmware to fix the phone.

      Delete
  18. Goof day, thanks for the good work here, am using gtide e90, am having issues low memory to install app when am using official ROM and also having issue internal memory corupt when I install third party ROM but have enough memory to install apps, pls is there any possible solutions

    ReplyDelete
    Replies
    1. Hello P.I.M,
      do this, go to settings>>apps>>Click on individual apps and clear its cache but don't touch google play store and google play service.

      Do this for every app you have installed, and reboot your device. Once done, also check for application you don't use, uninstall it and you are good to go.

      If it doesn't fix it, factory reset your device.

      Delete
  19. good day prof, my phone has charging issues, it displays battery temperature is too low whenever I plugged in the charger, even when. I switch it off, it sometimes stops charging

    ReplyDelete
    Replies
    1. Two things are involve, its either the phone battery is bad or the charger. Try to test it with another battery or another charger.

      Delete
  20. my just sometimes optimizes all apps and it lasts for minutes

    ReplyDelete
  21. Pls how can I change my phone imei snokor z5000. The imei is invalid and it has been affecting the network

    ReplyDelete
    Replies
    1. Hello Mr Ben,
      How did you arrive at invalid imei on your snokor device?

      Use this chamelphone tutorial to fix your device invalid imei here

      Delete
    2. The phone is not an mtk phone.I arrive at after flashing the phone. Chameleon did not work

      Delete
  22. Sir I av tecno y2 rooted phone, but anytime I switch it on or I reboot, two service messages wil come into it even if there is no Sim on it... I used king root to root and av deleted d app what can I do to stop the messages anytime I reboot it?

    ReplyDelete
  23. good evening prof, my injoo fire hotspot ,bluetooth, xender and flashshare are no more working i cant connect, send or receive files from any other devices

    ReplyDelete
    Replies
    1. Its due for manual servicing. Factory reset it. It will fix the ish

      Delete
  24. Hello Prof, I'm using lenovo lemon 3 which doesn't come with Google play store and I tried installing it via a thread I found on xda developer. So after installation, I restarted my phone but couldn't boot up again. I did a wipe but didn't solve the prob. Then I downloaded the stock rom and tried flashing using QFIL software but its giving me error message, Sahara failed. Pls help out.

    ReplyDelete
    Replies
    1. Hello Lateef? Can you still boot it into safemode? If you can, unistall that Gplay app from your device then reboot your device normally.

      Delete
    2. Flash the phone with sp flash tool

      Delete
  25. I'm Kachi. When i switch on my glo 3g Internet, it automatically turns on the gps. And the gps chops battery anyhow. I use an infinix hot note x551. A lot of ppl have this problem with no solution to it.

    ReplyDelete
    Replies
    1. You need to check which app automatically turns on the gps. go to settings, location and scroll to see the app. You can disable it

      Delete
  26. Hello mr yomi anytime I try to update apps on my iPhone 5 it will tell me to enter the password of the Apple Store that was logged in before my own in which i don't know the password... Please what can I do?

    ReplyDelete
    Replies
    1. Hello Emmanuel,
      iOS is like that... Did you create your own appstore password when you bought the phone from the first owner? Without that, you can't update any app nor the OS.

      Delete
  27. Hello prof,
    Pls my phone is not getting 3G/H+ signal at all,it only gets E signal,I have tried other networks and I have even change the network mode setting,yet no solution.please help o,the E is extremely slow.
    The phone is Samsung G360T1.
    (The phone has been rooted during d course of getting a solution).thanks.

    ReplyDelete
    Replies
    1. Upgrade the OS or factory reset it. Its a firmware issue

      Delete
  28. Prof. My x551 infinix, had broken touch pad when it fell down and after That I took it to the repairer when he finished loosing the phone he coupled it back saying that he didn't find the parts, and since then the phone has been switching on and off by itself, I took it back to him and he can't rectify it, most at times when you insert it in the pocket it will go off, and start rebooting. I'm tired of it.

    ReplyDelete
    Replies
    1. Hello freind, why not take it to Infinix Carl Care. They'll fix it for you.

      Delete
  29. I have a pin stuck- it broke actually in my external sim point remover for my iPad, how can I remove it please.

    ReplyDelete
  30. Good morning prof, I'm Ahmed. My unilorin tab 2 stuck on bootloop (stay on, on logo 4ever ) i wipe/factory set it & d no gree go back 2 normal oo... pls help

    ReplyDelete
    Replies
    1. Your Tab has been bricked, You'll need to flash it. Do you have access to the stock rom?

      Delete
  31. Hello Prof Yomi, My infinix X551 phone did not power on since 5days now.Before it went off, i tried charging it but went off immediately i plug the charger in. What can i do to it?

    ReplyDelete
    Replies
    1. Hello Lanre, Sorry for late replies. Have you been able to fix it?

      Delete
    2. Try charging your battery with universal charger

      Delete
  32. My name is Faruk. Number is 08035936511.my Samsung note 3 whenever I check what is zapping my battery, it shows gpds. Please any solution to this problem?

    ReplyDelete
    Replies
    1. You'll need to deactivate it to save your battery.


      >>Tap Settings
      >>Scroll down, tap Security
      >>Scroll down, tap Remote controls
      >>Enter the password for your Samsung account, tap OK in top right

      >>Slide the switch in the top right corner towards the left, where it should change to grey

      Delete
  33. Hello prof ...I have a small g fen phone just this morning it started showing earphones plugged in and then earphones plugged out when there are no earphones at all connected not even 100m close...

    ReplyDelete
    Replies
    1. Hello Adams, restart the phone. Also clear temporary cache files on your device. this should fix it.

      Delete
  34. Good morning prof
    I want to know if there is anyway to set unlocked spectranet MIFI TO permanent 4g or 3g?

    ReplyDelete
    Replies
    1. Hello Oluwaseun,
      Yes you can. Go to settings>>Dial Up, Network. By default, its set to Auto, you can set it to 4G Only

      Delete
  35. oga yomi please can I get a customize rom for my phantom n9 I'm tired of the stock

    ReplyDelete
    Replies
    1. No custom rom for Tecno Phantom N9 at the moment

      Delete
  36. problem solved via comment. tank u prof... i love u man *no homo*

    ReplyDelete
  37. Hello prof, I'm having problem with a gionee M5 mini.i flashed it with a file called primo Rm2 mini file which is the only file obtainable and the screen has been displaying black and white. Please is there a correct file for this device? I've really searched without success. Thank you

    ReplyDelete
    Replies
    1. Hello Isiaka,
      There are lots of site where you can Primo Rm2 mini file download
      Check the below link here

      Delete
  38. My gionee p5 mini keeps restarting itself. This has been going on for day and to think that its a new phone baffles me.how do I fix it? I've tried flashing it with the stock rom but the one I downloaded is giving me chip error on flastool.

    ReplyDelete
    Replies
    1. Hello friend, You don't need to flash it. Which app did you downloaded before it started behaving that way?

      Uninstall any recent apps you downloaded, Go to settings>>Apps>>Clear individual app cache except google services and playstore. Reboot your device and check the performance.

      If it still persist, you'll need to check if all you apps are upto date, if not, update them.

      Your last resort is Factory reset.

      Delete
  39. Good evening oga yomi, my smartphone is having serious problem. (1) my phone overheat alot (2) it hang frequently (3) it opens some website without my authorization anytym my data is on. Am using lg optimus g pro

    ReplyDelete
    Replies
    1. Whenever phones overheat, it will definetly hang and in the process, kills the battery.

      This will help you fix it here

      Delete
  40. My z10 shows does not detect my sim card it shows unknown error at the place network bar is suppose to show

    ReplyDelete
    Replies
    1. Factory reset it. But save your files and doc before you do that.

      Delete
  41. Am using gtide e90 with 2 gig ram, but with official rom on it, i always have problem of memory space but any time i put custom rom it the problem of memory space is gone but any time my phone is off and i on it back, the internal memory will be telling me to format the internal memory.

    ReplyDelete
  42. Infinix hot note pro battery is swelling. Can i get a new battery as strong as the old one

    ReplyDelete
    Replies
    1. Probability of getting a new strong one is rare.. Just give it a try

      Delete
  43. Hi yomi, I am a old time fan. I use an infinix x509, and it often shows an error "ATTENTION sim card is not connected. Please make sure your simcard is correctly inserted", which goes on and off. Please how can I rectify this. Many thanks

    ReplyDelete
  44. Help Mr prof I need to update my Samsung Galaxy Tab7 gtp1000 from 2.2 to either 4.4 kitkat help sir thanks inadvance

    ReplyDelete
    Replies
    1. Sorry sir this device cannot be update

      Delete
    2. Please how do I root my infinix x507 without pc.. Ive tried kingroot but it always fails and give me this message root not properly installed.. Please help me out

      Delete
    3. Use this old version of Kingroot it should work for you

      Delete
  45. Please my htc desire is a verizon make. Its has lte/cdma and also global option in the network option. But anytime i put it on lte/cdma the network signal goes off and doesn't come bk until i put it back to global. Please are there any solutions? Thanks

    ReplyDelete
    Replies
    1. Note LTE/CDMA is 4G The reason why you are having that problem is
      Their is no 4G service in the area with SIM u r using.
      Try another SIM you think has 4G service in your state/Area

      Delete
    2. I use mtn4glte.. On global it shows the 4glte.but on lte/cdma thr signal goes off.

      Delete
    3. Ok do this check if the phone has Mtn 4G band

      Delete
  46. Pls I need d custom ROM file for infinix hot note clone version with os 6.0 and xui interface. Thanks

    ReplyDelete
  47. Hello Prof, I use HTC one m8, the issue is that my camera is misbehaving. If I put on the camera, it will come up and within seconds, it shuts off automatically without even snapping. And at other times, I can use the selfie camera only, need help to correct the rear camera please.

    ReplyDelete
  48. My infinix 510, most times will off on its own and when you on it, it will show android app updating and this may take more than 30 minutes.

    ReplyDelete
  49. The first thing you should even ask of is custom recovery for that device before asking for custom rom which am very sure you can't find it because it clone

    ReplyDelete
  50. I have charging problem with my X551. It has a non removable battery. The problem is it doesn't flash charge anymore. I have changed cord to 3 different types of USB cord, still no flash charging just charging normal (and that can take hours)

    ReplyDelete
  51. My umi iron mouth piece no longer work, took it to many engineer already, the funniest is the phone make sound recording perfectly.... Any solution???

    ReplyDelete
    Replies
    1. If recording works well and ur calling has problem that show recording use different mean to take voice in...
      You can try contact UMI them self to help you out via their facebook page or forum.

      Delete
  52. My gionee m5 marathon ram drains most of the time and how do I make my SDcard the default storage

    ReplyDelete
    Replies
    1. Download it on Google store.. Link2sd card.. And for your ram try to install greenify.

      Delete
  53. My techno Y6 keeps crashing like "contact stops working" etc. Flashed it with several rom but still keeps repeating itself

    ReplyDelete
    Replies
    1. Good morning Prof..
      My H7 is Giving serious headache... I'm unable to receive calls when even I try too pick up it will end the call saying. Android.phone.contact.dialer stopped... And several times it says launcher stopped of which I have wipe out the factory reset many time I don't know the problem

      Delete
  54. prof, i am having an infinix X551 my dialer is very slow it takes time to show me which sim to select for a call and delay when am about to dial any number , i ried cache partition wipe but still not fast

    ReplyDelete
    Replies
    1. Change d dialer.. You can try simple, true caller or anoda one

      Delete
  55. Prof my infiniz x551 3G network is not stable Pls help me out

    ReplyDelete
  56. hello yomi can i upgrade my itel 1550 plus to version 6.0 please i need ur reply

    ReplyDelete
    Replies
    1. At this moment not update for this device Sir

      Delete
  57. Good morning Prof..
    My H7 is Giving serious headache... I'm unable to receive calls when even I try too pick up it will end the call saying. Android.phone.contact.dialer stopped... And several times it says launcher stopped of which I have wipe out the factory reset many time I don't know the problem

    ReplyDelete
  58. Sir I need site to unlock network to accept local Sim thanks

    ReplyDelete
  59. i have a Samsung galaxy prime duo, the screen is the problem, it operates without been touched.
    how can I fix this.
    thanks

    ReplyDelete
    Replies
    1. Take it to engineer for repair your screen touch is bad

      Delete
  60. Prof plz any hint on how I can unlocked my blackberry Z10?

    ReplyDelete

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