Post Your BBM On Android Problems Here

OMG!!! Just between Friday and this morning, I already had
85 bbm request; hope Android users are not planning to turn BBM to 2go?…lol!
I have had series of complain from Android users ever since BBM was made
available for Android and iphone device, some have been having issues with bbm
not displaying DP, slow loading etc. 

I personally opened this thread here to trash issues like
that out. Maybe you have been unable to install it on your Android phone or
tab, or it is slowing down your phone, or your are unable to send people friend
request on your Android BBM; whatever the issues maybe, please feel free to
post it here lets solve it together. I have seen Techno phantom A+ that works
perfectly with BBM and another same Techno Phantom A+ that BBM refuses. 
I don’t
know what yours may be, but I believe  I
can help proffer a  reasonable solution
to your misbehaving android device.
Drop your Android BBM problem let’s get it solved together.
Spread the love

140 thoughts on “Post Your BBM On Android Problems Here

    • Hi, the check box next to ''agree to BBM terms of service'' is not available, so I can't pass that page. Pls help. I have also tried opening a new bbid account but I can't go further cos the check box is not there to check.

    • Hi, the check box next to ''agree to BBM terms of service'' is not available, so I can't pass that page. Pls help. I have also tried opening a new bbid account but I can't go further cos the check box is not there to check. i am using LG SU640

  1. Hi, the check box next to ''agree to BBM terms of service'' is not available, so I can't pass that page. Pls help. I have also tried opening a new bbid account but I can't go further cos the check box is not there to check.

  2. Pls help,i am using techo d3 and i have nt root it,firsly how can i root it?secondly my android version is 2.4.6,pls how can i upgrade to version 4.0 so i wil be able to download and use bbm on it? Thanks.

    • I'll quickly show you how to root your techno D3
      REQUIREMENTS
      –>PC
      –>Internet connection
      –>Enable USB debugging ( Settings >Applications > Development > USB debugging).
      –>Make sure you have Adb installed or else download it here

      2.Download Eroot here

      3. Install the pdanet on your pc you will be prompted for device type choose ‘Other’. You will be asked to connect your Tecno d3 to the computer with USB debugging enabled as described above.

      4. Extract the ERoot file you downloaded above and run the eroot.exe file. Ensure you have working internet connectivity on your PC to enable eroot install about 11MB of additional data. Ignore the Chinese language displayed and wait for awhile, a root button will appear but if for any reason it does not appear, exit the Pda.Net application running on your system tray.

      5. once it detects Tecno D3 press
      root. in 10 secs you are rooted.
      Check your
      Tecno D3 homescreen you will find superuser.

    • If you are still having that dp problem, i'll suggest your redownload the bbm app again from play store. Perhaps their is an error in initial download.

  3. want to sell my very neat white galaxy s3 mini
    with BBM installed including charger, flip cover,
    USB cord and even d pack in IBADAN @ 35k call
    08063465671 or watsapp

    • Yes, via google sync app. This app is available for bb and Android. Just download it and follow every necessary instructions their to import your contacts to android phone.

  4. Prof pls help, my sis Infinix BBM is displaying horizontally…she needs to turn her phone clockwisely every time. I have done reinstallation several times but all d same.

  5. What do you think is the problem, when I did a factory reset of my phone HTC sensation 4G and reinstall bbm, all my contact is gone and I thought all my contact should be intact with my bbid, also I was given another pin

    • OoOooo NooOOoo, sorry about that but ideally you are suppose to use Google snyc app to back up all your contact before factory reset. Factory reset automatically take your device back to Genesis no matter what what you've installed on it before. Since BBM is new to Android, any uninstallation performed will automatically change your bbm pin except for the future generation of Android phone that will be produce with bbm factory installed on them.

      This is what you will do should in case of next time, download google sync app and it will automatically back up all your contact on your samsung galaxy; even if you are changing to another android phone, your contact will still be intact. and make sure you safe all your future bbm contact on a secure place in order to avoid what just happened now. Sorry about that one more time.

    • Sorry pls my own issue is tjat I am using Xperia miro I downloaded bbm two times it's not responding it will be saying opening bbm and it won't open pls i need an urgent reply

  6. hello prof. After installing bbm on my android and decided to open it i got a reply saying no internet connection, connect using a wifi. I've already subscribed to an internet plan so am wondering why the error came up. pls what should i do?

  7. Hi, the check box next to ''agree to BBM terms of service'' is not available, so I can't pass that page. Pls help. I have also tried opening a new bbid account but I can't go further cos the check box is not there to check.

    • That's a minor issue man,
      What type of device are you using? i want you to totally unistall the previous one you've downloaded, and download another one from play store.

  8. After installing bbm on my android and decided to open it i got a reply saying no internet connection, connect using a wifi. I've already subscribed to an internet plan so am wondering why the error came up. pls what should i do? Techno N9

  9. Hi Prof Yemi.. I downloaded BBM on my Samsung galaxy Core 2days ago and up till now its still saying 'Unable to complete set up.. No network found.. Your connection to the wireLess network has been turned off' meanwhile I have a stable mtn network connection(its on H) I've tried everything from uninstalling to reinstalling to force stop to even turning on my wifi (Although I have no available network).. The only advice I've been getting is 'Patience', but I'm seriously running out of it.. Please is there anything else I can do?

    • Hello Lisa,
      Sorry for what you've been passing through. But before i suggest resonable solutions to you, let me ask you these:

      ==> What mtn plan are u using for this? Bis or normal data
      ==>Is your wifi turned on?

    • hello Lisa,
      i want to believe it's network problem. If you can lay hands on another carrier sim aside of mtn sim, try and subscribe for their daily mb which goes for #100, make sure you are on 3G. once it's done, lunch your bbm let's this time if it won't connect… otherwise, i look for an alternate solution to your device.

    • Prof, I am having the same problem as Lisa. I have downloaded the BBM app on my LG Optimus L7 but each time I try to open it, it gives the message "Unable to complete set, no connection found. Your connection to the wireless network is turned off. Restore your connection and try again". I am on the etisalat 500Mb plan and it shows H all the time. What can be done? Thanks.

  10. Okay.. I'm about to try it with my etisalat sim, but one more thing; the part where you say I should make sure it's on 3G is confusing me cos the only options I have here are 'GSM & WCDMA(Auto mode)'.. 'GSM only' and then 'WCDMA only'.. I'm currently on Auto mode with my MTN sim.. Should I leave it that way when I switch to the etisalat sim?

    • @Anonymous, that looks so strange… Almost 6hrs..oops! Delete the one you downloaded and redownload it again. I beleive you are running Os 4. and above. Just redownload it again

  11. i have my HTC one SV but the check box for agreeing terms and conditions isnt working so am stuck there i dont know what to do will be glad if i get your response

    • to delete a bbm contact on your galaxy tab, just open your bbm, scroll down to the contact you want to delete >>>click on options and scroll down to delete.

  12. Professor , I am using blackberry bold 3 but whenevr I send add request to any android user it goes in pending directly….but my add request doesn't show on android….what to do plss help…..

  13. Hi Yomi… my bbm on samsung galaxy core has been showing "setting up bbm" for 2 days now. I must have re-installed and re-downloaded it about 10 times in these two days. Can it be that my bb id is corrupt?

  14. gd nite yomi, u am using a s4 n my voice notes on bbm wont play pass 30 seconds, when it reaches 30 it stops sutomatically so I dont hear the rest of the message! plz help me

  15. My bbm just stops working whenever it feels like then when it starts again the dps dont change its like it has a mind of its own..just now it was working and then my battery died n when i put my phone on it just stopped working 🙁

  16. Hi. I have a galaxy s3 mini. My bbm messages won't go thru and I can't receive any messages. My updates don't come thru either. I have cell c . Please help.:(

    • hello @anonym, kindly uninstall the current bbm you have on your device and redownload another bbm from play store. make sure you log in your credentials correctly.

  17. Morning prof, name is yusuf, I need ur help. I just recently downloaded bbm on my Samsung s2, but after installation it just keeps saying setting up bbm or opening bbm ..and it stays like that for ever, I use mtn n av subscribe for Internet bundle n got it from play .store pls what do I do?

    • Morning friend, uninstall the bbm u downloaded and re-download a lower version of dat bbm. And also make sure during installation, ur network is available.

  18. Hey, my bis finished like two days ago. When I finally paid yesterday, my bbm didn’t work on my Android. I re installed it and it keeps showing opening bbm but nothing else. Pls I need your help asap. Im using a Samsung galaxy core

    • Hello Cathy, what network do you use? Make sure your network bis currently support it usage on ur android. Uninstall d current one you have installed on ur smartphone, and re-download a lower version of bbm. It won't affect ur bbm contact.

    • Thanks for the reply. My phone is a dual sim one. I use mtn for calls and Airtel for data. I thought it was the Airtel cos their network is really bad. But I got mtn data and it was still the same thing. How do I get a lower version from play store

    • I downloaded the first one but nothing happened and I've already un installed my bbm. What do I do next and does it work automatically or you have to copy and paste it somewhere

  19. Hi Yomi, please i'm using an S4, each time i change my dp, the pic always appears fuzzy/blurry no matter the picture i use. Please, can you proffer a solution to this?. Thanks

    • So sorry for late replies, it was an oversight.
      Create a new profile apn using web.gprs.mtnnigeria.net
      username and password: web
      set it as your default.
      You'll recv pings after then.

  20. Hello prof, my bbm was deleted n I downloaded n instead it again bt it refused to open it keeps on showing opening bbm.pls wat am I to do?

  21. Pls am have been having problem with my bbm on my samsung galaxy s2 for over a month now i have delete and re-install it over 20tyms and it wont pass the stage of opening bbm or ur connection to wifi is turned off and i use mtn 4.5gb internet bundle,my os is gelli bean and i always download from app store.pls help.thanks

  22. Please help. I'm using INternational G2, rooted. My bbm was fine until this morning it suddenly stopped working. I already tried to clear cache, clear data, reinstall it. Deleting currently installed apps, worrying that they might be the culprits.. Uncheck the GPU rendering in the developer options (though everything was fine before without changing any setting). What can I do now?

    • Hello April Jay,
      It's your image resolution dat u need to readjust. Before you chnge ur Display Pics to another, always resize it. Set ur image resolutn to HD.
      What version of bbm are u using?

  23. hi prof I've been having problems setting up my bbm on my android its saying no connection while I have 3G icon on my phone and I've even tried re-downloading buh still having the same problem pls wah can I do?

    • What netwk are u using? If it's mtn, reset your apn to web.gprs.mtnnigeria.net Passwd and username: web, save it as ur default and try connect dis time.

  24. Pls my bbm is not working on my mtn sim but all d apps re working fine,am now using airtel but d network is bad,wat can i do pls

  25. Hi Prof, please you never got back to me again about the blurry bbm dp on s4. you asked about the version i was using and you never replied again. please, i am still experiencing the issue and will be grateful if you can proffer a solution. The bbm version i am using is 2.2.1.45

    Thanks.

  26. Hi Prof, please you never got back to me again about the blurry bbm dp on s4. you asked about the version i was using and you never replied again. please, i am still experiencing the issue and will be grateful if you can proffer a solution. The bbm version i am using is 2.2.1.45

    Thanks.

  27. Yomi…please i really need your help.am using an lg p895 andriod version 4.0.2.and my bbm on it is very slow in sending messages to my friends.sometimes it takes a whole day for my messags to get through.how this be solved.

  28. Hi prof… great work u r doing. Having read thru sm of d oda posts I think I may hv to delete and reinstall d bbm app. Bt thg is I dnt remember my password & d google sync thg seems to b backing up my phone contact & nt my bbm contacts. Pls help cos my bbm jus stopped working. Thx aot

  29. Hi prof,i downlaod bbm on my LG 4G over a week now and it keep saying Move to an area with better network,or try connecting with wifi network but am using mtn data 1gb

  30. Hi, I found out suddenly that My bbm is not even displaying anything but blank. No photo, no pin, no contacts, no barcode just blank as if it's new. I'm using a phantom a+. What can I do? Thanks

  31. Pls Prof, ve uninstall nd install bbm like 100 times bt bbm isnt working. All it says is no network coverage or smthing abt Wifi. Bt all other applications are working properly. Wht can i do?

  32. Hi prof, pls i use a samsung galaxy s6 edge and my bbm suddenly stopped showing display pictures. I had to uninstall n reinstall. But it has refused to reinstall. It keeps telling me after downloading 'cant install'. I've done everything possible apart from a factory reset. And i've tried downloading other apps from playstore, and they all installed. Pls what could be the problem

  33. Hi prof, i use a samsung galaxy s6 edge. My bbm suddenly stopped showing dispaly pictures. So i had to uninstall then reinstall again. But it keeps telling me, 'cant install'. I've tried everything possible apart from a factory reset, but it's still not working. I've even tried downloading other apps from playstore and they all installed apart from bbm. Pls wat could be the problem. Thnx

  34. Goodday am using infinix pone. I noticed my pone doesn't change display pix and I don't get feed so I decided to uninstall and reinstall the bbm app now it won't connect just showing connecting, can't add contacts and upload pix and it's saying my bbm pin is 00000000. Wat do I do

  35. Prof, did as u said I cleared data and cache and reloaded but still same thing. Once I get to setting up bbm, it just shows report problem and then same thing my pin is still 00000000 can't do nothing. Thinking shld I log in as a new person with new email and password. Am confused like I shld dunk d pone in d toilet

  36. The same thing is happening to my WhatsApp. Uninstalled and reinstalled the app but now it's just showing connecting as my typed in my phone number. Am just tired of dis pone..

  37. Finally figured out wat's wrong with my pone. Apparently it was mybAPN settings. The WAP settings works for my browser,G+,gmail e.t.c while the internet settings works for my bbm and whats app. So I have to switch APN settings depending on what I have to do. So I don't need to throw away d pone after all. Thanks. Anyways.

  38. Hi prof, am using an HtC one M7 and my bbm hasnt been sending or recieving messages, it just keeps rolling and showing limites bbm access. I hv deleted and re-installed, its still showing the same. Please what do i do? Pls help. Thank you.

    • I think you need to update your BBM to the latest one. Before you do that, go to settings>>Apps>>Scroll to bbm, clear your cache and data then reboot your device.

  39. i cant seem to find a BBM app thats compatible with my Tecno Phantom Pad N9

    i have been searching online for ages and all the download links i found via google are dead.

    someone please help.

  40. Hi Yomi, I use a Tecno C9 and first of all, it just started showing limited Connectivity. I waited q whole day because I've been using Snapchat and the Instagram without any of those problems at all. I tried deleting and downloading again but it even got worse,its not even opening. After 2 seconds of that circle going round, it says "oops, no internet connectivity" I started to think it was because I updated the bbm so I tried downloading the previous one I had but the problem is still there. Pls help

    • Hello Joy,
      Go to setttings>>Apps, Scroll down to where your bbm is located, open it and clear the cache and data, reboot your device and try to open it afresh,

      Let me know if it fix it.

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