In every device newly launched, there must always be a
complain in one way or the other. Despite the fact that Infinix with Google
Pioneer the first android one in Africa by launching infinix hot2, cheap and
reliable; for those who has received their order have one or two things
to say.
complain in one way or the other. Despite the fact that Infinix with Google
Pioneer the first android one in Africa by launching infinix hot2, cheap and
reliable; for those who has received their order have one or two things
to say.
So if you are having any issue about the latest Infinix hot2
Android one device kindly post it below. Like some people are complaining that
it doesn’t support HSPA+ but it doesn’t really matter since it supports 3G and I bet it won’t hamper your internet speed.
Android one device kindly post it below. Like some people are complaining that
it doesn’t support HSPA+ but it doesn’t really matter since it supports 3G and I bet it won’t hamper your internet speed.
While some other persons are complaining that it doesn’t
come pre- installed with gallery app, Video player, music player
and file manager app. That is not true, it can be fix. The truth is that
majority are so familiar with Lollipop & Kitkat OS that they forget that Android
6.0 is around the corner.
come pre- installed with gallery app, Video player, music player
and file manager app. That is not true, it can be fix. The truth is that
majority are so familiar with Lollipop & Kitkat OS that they forget that Android
6.0 is around the corner.
So if you have bought the latest
Infinix Hot2 Android One device, tell us your experience or you are having
issue with it, tell us what the problem is and capable hands will help you fix
it below.
Infinix Hot2 Android One device, tell us your experience or you are having
issue with it, tell us what the problem is and capable hands will help you fix
it below.
Pls My oga yomi, How can I root My Techno 7c with 5.0 lollipop
Use KingRoot 4.1 version
kingroot is probably causing me issues now…i no longer get sms on my phone. i also get annoying ads on the lock screen
pls prof am trying to unlock glo bolt E303 but not positive
and people keep telling me that is not posible
pls how tru? and pls if there is solution,kindly put me tru.
you are a blessing to our generation.
Glo bolt? Just zero your mind becos you can't unlock it for now.
Prof pls mine can't update or download apps from play store
I can't enable USB file transfer on Infinix hot 2, only MTP is a bit slow… and currently only the external sdcard shows
but if you connect it to pc, does it detect your phone?
Yes boss
Same issue. No USB or MTP to internal storage.
Y can't I see/share videos from my infix hot note pro on my laptop and my LED Smart TV. USB debug is not showing on TV when connected
I have a similar problem and worse off, mine cannot be detected even by PC. Please help.
I have a similar problem and worse off, mine cannot be detected even by PC. Please help.
My Prof, mine does have the gallery app. And I don't know to view my photos. Can I make it have Hspa+the normal 3g doesn't surf fast. I need help pls Prof.
Instead of your gallery app, use Photos app. It allow you view photos and videos on your device and sd card. I guess you can but try another sim that has 3.5G supports network in your location. Instead of your gallery app, use Photos app. It allow you view photos and videos on your device and sd card. After all 3G is as fast as HSPA+
Those things shouldn't be problems since they are even a lot of better app in google play .
3g isn't as fast as HSDPA.
pls how do I put off my data on infinix hot 2 when not needed because I cant see the off option there, what I can see there is either sim one or two , I can't see off option ,,,, pls any help???
It's called cellular data on infinix hot 2 not mobile data
Scroll down from the top of your screen,click that sim place,touch the upper right toggle button….
mobile uncles tools doesnt function the same way it does on other mtk phones. for exam under engineer mode, theres no ''engineer (mtk)''. imei backup and restore doesnt work.
i had to use chamelephone to change my imei.
it doesnt come with a file manager, im currently using ES file manager.
autoproxy doesnt start, it says ''failed to start proxy.sh (error:only position independent executables(PIE) are supported.) .i had to switch to proxydroid.
psiphon handler; anytime i try the ''force root tunnel whole device method'' it says root mode not supported on this version of android.
the battery doesnt last as much as they claim, but it charges faaaaaast.
ive rooted the phone though i havent made a cwm backup. its a great phone, i just wish the battery will last looooooonger.
What did you use in rooting the phone?
kingroot, its best best app for rooting mtk devices. but you need internet access to do it. the internet access is meant to download two other very essential apps. doesnt take more than 3mb. i give it 10 stars.
Thanks
@ANonymous, thanks for that nice review. Though most peeps complain about the battery life but i think its google choice since is one of their idea to create a platform for android one on a cheaper device.
I've just logged into my google account to reply messages.
I'm glad I can be of help.
Please how do I set the preferred Sim card to call with?
Go to settings,tap the sim cards options, Follow instructions.
prof,i believe infinix hot imei could be changed with mtk engineer without being rooted which mine isn't able to do.l wanna ask if it will be possible if the phone is rooted and i want u to guide me on how to root it myself
Pls is mtn bb sub still working on PC, if yes…… Pls how?
Using your simple server ,you are good to go…..also remember to change the APN in the browser's option
I can't set songs from my playlist as ringtone please help
Open your file manager (I guess you've downloaded one), select and play the mp3 of your choice. As it is playing, you select a drop-drown menu where you'll see "Set ringtone" and vaam you are done. This is for ES Explorer shaa, but I guess the variation will not be much for other file managers.
I can't access my photos and videos. My laptop can not detect the phone. It keeps saying android.media.process has stopped. I can't take photos or videos or even listen to music. It keeps going off saying phone is too hot and now there is a warning sign at the notifications bar and I do not know what it is about.
My phone goes off saying it is too hot. Then I can't access my photos, videos or music. My laptop can't detect it and it keeps saying android.media.process stopped working. Now there is warning sign at the notifications bar and I do not know what it is for. I have only had this phone for one week. Help.
Hello Andhiii,
Too many applications are running at the background of your android device that is making it too hot. I'll suggest you factory reset it. If you are rooted, kindly unroot before you factory reset it
PLS I want to be receiving update to my email [email protected].
The mtn 1gb at 500 did not work on my android one when I text A1 to 131 I received this message dat I am not eligible for this offer.
Ok. You'll need to tweak your imei to infinix hot2 imei before you'll be eligible for the offer
Hello
My problem with the phone is that the apps keep tripping off.
If I want to access my music or camera, sometimes I can do that other times it takes a long time to load.
To put it in context. If I want to take a picture immediately it will take ages to load and then not open. Same thing with music player and vlc
Hello Nife,
It's your cache settings. Go to settings>>apps and scroll down to music apps and clear it's cache. Do the same to your vlc and then rebooth your device.
Thank you very much.
I had recorded a couple of videos on lumia 520 when I try to play them on vlc. It plays for a like a second and then just audio while the video freezes up. Any solution
Hello nice, I'll suggest you use another video player if it will still do thesame thing.
Hii prof. I need to know how to create cwm recovery on my phone, it's really essential cos I've not been able to tweak and play with some apps just due to the fact that ionn wanna brick my phone. Please help with this asap, thanks.
Do you have a PC ? If yes, then you are good to go with sp flash tool and mtkDroid tool
I've not tried so flash tool as I don't have the scatter files. I tried creating scatter files from mtkdroid tools but when I click on block maps, the scatter file option there is greyed out, I'm unable to click on it. I also tried backing up the ROM but it doesn't back up boot.img only system files. I really don't understand the way this phone has been setup… I tried terminal emulator to dump the boot.img on SD card but it doesn't produce the mtd files… Whew!!! Any help sir???
Hello, it's like you are missing something here, kindly revisit the guide again to fix it from d below link
how to back up stock rom
Hello Prof
Any way I can get your number
The phone is really frustrating me. The user experience should be way more enjoyable than I am using it.
I need to confirm if all the problems are peculiar to me
You need to calm down and get use to the interface… if you are having difficulty with this I wonder if you'll be able to handle Android M.
Can't lunch my google play is displaying on background data I check over n over I did not restrict background data ..what should I do cos I don't wanna do hard reset.
Settings -> Data Usage->Press Menu button then tick Restrict Background Data.
Sometimes when I changed my Sim a pop up notification keep coming Sim changes set up.. I will click on it yet nothing to set up
Pls where is debugged located in infinix hot2 cos one of my application is asking me to select the debug icon under settings, application, development then I will see d debug icon yet I can't still find it but I have see it in other devices
go too your settings and scroll down too about phone and double tap on your build number and you activate developer options from there you can debug your phone
Pls prof recommend an application that can locate and search every nook and cranny of my android one for any nonsense, caches etc drops inside the phone by applications and can also format and reset the phone just like the factory reset embedded on the phone without me loosing my installed apps
Aio cleaner or du speed booster
I have just concluding updating my BB os to 10.3 and I have also installed google play but the shares applications e.g xender, flash share etc I have downloaded are not working.
It cant connect with other device
This is not Blackberry thread… Wrong Thread for bb!
The Infinix Hot2 did not come with file manager neither gallery
Pls prof recommend a good application that will perform both work perfectly.
Thanks.
==>Instead of your gallery app, use Photos app. It allow you view photos and videos on your device and sd card.
==>Download ES File manager from google playstore or copy the link below to your browser to download it
https://play.google.com/store/apps/details?id=com.estrongs.android.pop&hl=en
==>And you can use play music app to play all you music on phone and sd card. or you can go to playstore and download Black player for music and MX player for videos.
hello pls help me I can't delete, move or copy files from my infinix hot 2. it keep saying files can't be deleted and it keep saying about read only stuff and I don't understand pls help me on how to delete files
May the files you can't delete are system files in which you'll need an advance system app to delete them only if your phone is rooted.
Still same thing even after rooting…
pls how can i set my own song as ringtone ,i cant seem to find a way around it
Open your file manager (I guess you've downloaded one), select and play the mp3 of your choice. As it is playing, you select a drop-drown menu where you'll see "Set ringtone" and vaam you are done. This is for ES Explorer shaa, but I guess the variation will not be much for other file managers.
pls my hot 2 use to off frequently, saying mtk thermal manager, phone needs to cool
pls help
Please about the Hot2….I want to place an order, but I heard from people that the camera quality is not good, please who has this phone how's the camera, and please how bad is the battery
I can't see stock recovery and I can't install cwm and again I can't install xposed installer framework is say not compatible how can I install it on the infinix hot2
pls how do i put on the mobile data. i'v tried everything i can. i use just a sim on the phone but each time i select it for cellular data it just keeps saying this may take a minute. i cant browse except i'm connected to a wifi. pls help
i cant seem to put on the mobile data which means i cant browse except tru wifi. i'v selected the sim for cellular data but it keeps saying i should wait a minute. pls help
I tire for the phone no stock recovery if my phone brick how I wan take do am without backup I no fit install xposed framework I just tire
Hello Prof, when I dial a number to make calls, the hold, speaker, etc keys that appears on the screen doesn't work when tapped. Is it a factory problem? Pls help. Thanks.
That might be possible when the person picks
i wonder y the new infinix hot 2 cant come with much apps. like other infinix, no gallery, no file manager, cant evn play music
Pls my pix re not showing on gallery and other apps.it says SD not available. Pls how do I resolve
Pls my pix re not displaying on gallery and other app it says SD not available.pls assist pls
Mine doesn't reboot, battery drains fast, can't with 3g network as a matter of the device is now irritating me, I have posted on Efritin for sale after just 11days I bought it. Switch off at will. I think it's a mistake for me to have bought it
Reload your OS… Go to infinix support and download your stock os from their, use SP Flash tool to load back the OS and your device will be back to life.
Pls how can I get a CWM recovery for my Infinix Hot2,that seems to be the most important thing to me after rooting……pls anyone.
I tried deleting some songs but it always cant delete then again i cant download new song too
Some applications do installed theirself without my knowledge…
Gud day prof. Plz am facing serious challenges with my new infinix hot 2. The fone is not detecting internal sd card. This is the 3 time am facing this issue and each time I have to factory reset the fone before working perfect loosing all my apps and media. I noticed the problem occur each time I shut the fone down and later on it
Have you upgraded your hot2? If no I'll advice you do so. That's one of the major reason for the system update, to fix bug.
Yes I've upgraded the phone before the second and this occurrence. I can't use the camera, can't access the device pictures and play music and save/download media online, xender also complaining sd card disabled and lot more. Plz I don't wanna lose my files again by restoring factory.
This is exactly my problem… And if you switch on the camera… It shows insert an SD card b4 use.meanwhile there's enough space on the phone.. And I realized if u make another user.. All those things start working again.. But I wanna use owner.. Nd I've also updated mine to version 5.1.1 (that should be d latest)
Yea dat's exactly d same here. Plz prof any help will be much appreciated.
pls how do I use mp3 as ringtone on my hot2
I had to download two file managers.
1. Go to play store, download file manager Hd and ES file explorer.
2. Open file manager Hd and go to audio, click the music you want, it'll ask you open with ES Media player, click just once.
4. While the song is playing, click the icon that looks like …
5. A drop down would show and you can select it as ringtone.
That's how I did mine.
Pls I can't access my internal storage on the infinix hot 2.What do I do.
Go to settings or using a file explorer (ES FILE EXPLORER) Recommended
Good morning, Please i fine it difficult to locate the file manager on my infinix hot 2. i need help
It doesn't come with File manager, go to playstore and download ES file manager
There is no is mode on the fone..jux vibrations..it s annoying.I also can't access my internal memory..I guess dat s d only problem m having wit d phone.pls help!!!.apart from dat,d phone s soooo sweet..really enjoying it(infinix hot 2)
Hello, YOu an access your internal memory and you SD card memory. Just go to settings and scroll down to storage. IF you want to access you SD card memory, instal ES File Esplorer.
Note that their is a better rom for this device which is more sweeter and better than the follow come rom
Great review
The battery level for my infinix hot 2 fluctuates. my phone was about 50% turned it off then back on it increased to 79% this has happened more than once. confused
This is one of the bug fixes an update was release few weeks ago, have you update it to fix this bug?
guuday prof.hav been trying to configure mtn with infinix but not working,if i put airtel it starts browsing immediately.pls help
Prof please how can I delete folders and unused items on my infinix hot 2? It keep saying "the following files can't be deleted"
Hello prof.. Been downloading movies on my infinix hot 2 but v bn unable to play d movies. Anytime I try playing it,it loads for a while and then write "unable to open".. Really frustrating..please what should I do?
Downloaded VLC media player on your fone to play unsupported movie format
Same tn o,even downloaded MX player still not opening. Pls what cld b d prob?
In fact downloaded all d players I can but none is playing
Prof pls help,videos ain't stl playin
Which error is it displaying? or is not just displaying anything?
HELLO YOMI, I cant seem to take pictures or even view friends pix on whats app. Each time I tried to the phone tells me my SD card is full………what should I do? Also I need to move all my contact list saved on the SD card from my previous phone . I am currently using the SD card on the infinix and need to copy it into the phone. How do I go about this
Is you SD cArd actually full? The easiest way to transfer your contact from your other fone to your infinix phone is to syncronize it to your gmail. Sign in to gmail on your other phone, and it will syncronize all your contacts. Then sign in to gmail on your infinix phone, and all your contacts will automatically appear their.
Yomiprof, i dob enter soup o. Bought d Hot2 for a colleague in d office and its bn war for me since. if you switch on the camera… It shows insert an SD card b4 use.meanwhile there's enough space on the phone.. And I realized if u make another user.. All those things start working again.. But I wanna use owner.. Nd I've also updated it to version 5.1.1 (that should be d latest). What do i do pls?
it seems alot of things are running on that device. Go to your settings>>>app and clear your camera cache. restart your phone and try it again.
Mr yomi prof…am really enjoying dis android one rom on my infinix hot2 but some receive new update last week and till now I haven't gotten any update despite d fact dat I didn't root d phone please wat is d reason for my phone to not av seen d update? btw android one rom and infinix 5.1 rom for infinix hot2 which one is d best and recommendable? I downloaded Tcard flashable version of infinix android 5.1 rom from infinix site yesterday but during flashing it gives d error msg"partition table doesn't match" despite d fact dat I strictly followed d instruction… Please wat is d cause f d error? Thanks in anticipation sir.
Ordered the infinix hot 2 from jumia last week but one,the internal storage ain't working any more,I can't view any of my photos n it goes blank tym to tym
Hello,
Have you fixed it?
Please sir. I can't watch downloaded videos on my infinix hot 2. Even when using tubemate or any browser to download it.
Download VLC from playstore to view downloaded videos in different format
I cannot set my own ringtone.
Pls how can I move files from SD card to device
Pls autoproxy is not working on this phone, how do I go about it bro
How can I delete users & profiles account on my infinix hot 2
Please yesterday I went to guest profile on my phone and since then I haven't been able to view my pictures or even take pictures on my infinix hot 2. It keeps telling me insert SD card, tried on my guest profile and it's working please how do I rectify the issue. It also showed me turn off USB storage and internal storage. Please I nid assistance ASAP.
Please I can not take pictures on my infinix hot 2, it keeps on saying insert SD card, please what can I do to remedy the problem. And also how do I switch off USB storage? Thank you in anticipation
Reboot your hot2 and see if it stop
I've done that severally its still not working. Don't kn if I should restore factory settings.
Hello Unknown,
Since you've done that and it still remain thesame, Factory reset it.
In the log run, if you have access to PC, I'll suggest you reload the current Hot2 OS. The interface is more user friendly that your default os
mr yomi, my own problem is strange, my phone will request for update and after downloading the latest update my phone will reboot and start d update process but at a point it will show error and won't update… it has happened twice and have removed the root access, I mean unroot
Faced the same problem. Had to just use sp flash tool to do mine
mr yomi, my own problem is strange, my phone will request for update and after downloading the latest update my phone will reboot and start d update process but at a point it will show error and won't update… it has happened twice and have removed the root access, I mean unroot
Lol! it's not strange. Alot of people face this particular issue after rooting this device. Your only bet is to install the current Infinix hot2 5.1.1 OS available on infinix support forum. After that, no need for update, just chill and wait for the release of Android 6.0
Prof. Yomi i need your help pleaseeee. My infifnix hot 2 just goes off 7;30pm and will come on 7:05 a.m
Please help me
i have checked under settings- sound and notification-interruptions but its not highlighted.
it will now on again in the morning. please i don't want this again what will i do?..thanks
Lol! Your phone is your oga be that oooo… Maybe you've automatically touch something. Kindly check under your settings again if you'll see anything scheduler.
You activated auto Switch off/start up. Go to settings and deactivate am
Nice 1 yomi
To the guy with the powering on problem, look for a place called scheduled power an and off, deactivate it, someone just tempered with our phone and put a particular time for it to go on
He do I locate d power and off
prof, pls i need your help. I chamged theass of my hot 2 and i cant remember it. Its not booting into recovery
*changed the password of my hot 2
Mr Yomi, I just noticed that my Infinix Hot2, I can't select preferred storage. All apps, musics and videos are automatically saved on memory card
Hello.
I cnt find alll my pictures. And even when I take new picture it doesn't save. And o have a memory card in it. And still I can't view my pictures. It's empty. Even if I take a hundred pictures not even one shows…its really frustrating..
Sometimes the networks just goes off for days. I wouldn't be able to brouse in those few days or even ping…
I have been referring ever since why I got this phone. Cos it gives me headach everyday. Please how do I solve this photo problem of mine?
Hello,
Kindly upgrade your device to 5.1 and it will save you from all these troubles.
My device is already version 5.1. I even had to contact infinix via [email protected], what they said can't help me now.
Am #####NOAHDAM#######The Only Perfect Solution is Just to Upgrade Your phone To 5.1…..The new update is free and bugless…There is Gallery,filmanger and all issues you are having Have been fixed in it…….If you want to know how to upgrade your zero 2 to 5.1 and you having Issues just holla me on whatsapp@08102808000
Camera is not working without SD card. What can I do
hello. I dont want to sound rude but this issue is really annoying. You say we should upgrade the os to 5.1. On my phone, the os is already version 5.1, it still misbehaves. I did the latest OTA update of 16.7mb on the phone, still no improvement. What can someone do to sthis this and i am nowhere near lagos to go to infinix carecarl center.
Hello Mr Yomi, I have the same issues I'm reading on here and all the solutions giving ain't working …can't assess internal memory, my PC doesn't detect my phone when connected on any of the media storage options, can't take pics with out SD …pics and music on the phone are stuck in the guest profile,google play doesn't play my music's and pics doesn't show on owners profile ….I have downloaded es explorer and upgraded to 5.1.1 still no change …all I can do is access my files now, but my music and photo app including my pc can't access the phones memory…what should I do??
YOMIPROF keep up the good work. We love u.
All those complaining that they have upgraded there phone to 5.1 and its same,here is what i have for you###They OTA update which normally pops up on your about 6-30MB is not they system update….its the Kernel update..so if you did that and you are complaining you are still Having Issues thats not what we asked you to do But if you get any update Worth 100-600mb,thats the complete system update….YOU can also goto infinix website and download the latest update for your hot 2 and flash it Via sp flashtools…..Whatsapp@08102808000
pls help me about my front camera issue not working very well
pls help about my front camera so slow and laggy sometimes will not come back camera is ok
I have downloade the es file manager and the quick pic but the gallary is not working. I can not blutooth pics to my phone and i can not download whatsapp pics
is the phone this complicated and do u know where i can buy buy a used android for 10k
morning prof.. my hot 2 is not reading my internal memory it shows it but I can't delete from it and anything I save just automatically goes to the external sdcard please how do I go by it.. its only the external SD card that show when I connect my phone to my computer
Hot 2 not rooting after OTA update on the 3rd of November
Morning prof. Got this hot 2 a fee days back, and I don dey take panadol for the phone matter.
1)google play won't play my music.
2) my PC can't detect my internal storage. Even after debugging. I tried sending a movie to my device via xender but it keeps saying memory full while I still have 10gig of internal storage. My O.S is 5.1.1 already.
And so many other issues.
Any solution on why my PC can't detect my internal storage?
Seriously I dey vex, my camera is just showing "front camera" I can't switch to the back camera and also I got 11gig internal storage but anytime I take pictures it will tell me to delete some things on my SD card while I got enough space at internal memory.how can I change my storage path to internal memory?
Infinix hot 2 now has an official file manager when you update.
Hello Mr Yemi, I can't find my music, PIC, can't even copy and paste,munch or take a pic. But den I realised my PIC and music are in d file manager(New User) guest . how do I transfer them back to (Owner). I dunno how they got dia ooo.
Hi prof ,pls my front camera option just disappeared cant find it anywhere and its quite frustrating ,i even went as far as downloading some selfie app maybe it will come up not nothing still .i will really be glad if you can help me out thankd
my infinix Hot2 freezes often. I find it increasingly difficult to make a 30mins call. It goes silent in the middle of the call and reboots itself. I need help please
One of my customers that got his hot2 from Jumia through me complained of this and other problems. I want to try the updating to 5.1.1 then will get back if this solves the problems
Hello Sir. I just got the phone & I have a problem with the SIM call settings. Under SIM card settings, I'm supposed to see an option of 'Always Ask'. This tells the phone to always ask on what SIM I want to call from. But on my own phone, that option doesn't come up & I can only set a preferred SIM for calls & SMS. Whenever I want to make calls from a specific SIM, I have to keep going to the SIM settings to select the particular SIM as the 'preferred SIM'. Please help out.
the same problem
Pls my hot 2 makes one stupid sound every 30 minutes, I've checked d alarm setting and everything seems to be off.. But I still hear dat mad sound.. Wat do I do pls
Hello Sir. I just got the phone & I have a problem with the SIM call settings. Under SIM card settings, I'm supposed to see an option of 'Always Ask'. This tells the phone to always ask on what SIM I want to call from. But on my own phone, that option doesn't come up & I can only set a preferred SIM for calls & SMS. Whenever I want to make calls from a specific SIM, I have to keep going to the SIM settings to select the particular SIM as the 'preferred SIM'. Please help out.
I just noticed that my Infinix Hot2, I can't select preferred storage. All apps, musics and videos are automatically saved on memory card
pls any advise…i rooted using kingroot latest version..evrything ok..d only problem is UPGRADING..i unrooted back inorder to upgrade to d new firmware update..but aftyer reaching like 30%,it just says system error..i have formatted and retried..same same..any advice
pls can someone help on how to connect my infinix Hot 2 with internet.
I bought glo data but coudnt open a single page- it is telling the "there is no internet connection". when I contacted glo customer care they told me my data is still running.
pls someone should offer me a solution.
[email protected]
pls how do I do the following 1. put off my data on infinix hot 2 when not needed because I cant see the off option there, what I can see there is either sim one or two , I can't see off option ,,,,
2. How do I can't see option always ask for sms message, wht i can only do is to set one particular sim, pls any help???
How can I enable my sd card on my infinix hot 2 because when I try opening my camera it says sd card disabled and when I try opening my flash share too it sames the samething and my play music too dos not play my music please how can I resolve this issue and I already upgraded my system update but when it download and start rebooting what I got was error plsssssss I need help
Greetings Yemi Prof. My phone freezes too often so much so that it goes of after 10mins in the middle of a call. Thats the major challenge I have. I can go round other challenges but this FREEZING thing is the real problem the HOT2 has. Thanks
Kindly go 2 settings,accounts, Google.at d top right of ur screen u will c 3 dots. U will c remove account (Google) click on it. After a while, login to ur Google account and ur problem is solved
Enter your comment…my infinix is suddenly asking for SD card for camera and photo
Please Prof, HELP! My infinix hot 2 stopped browsing with both my Airtel and Mtn sims with mobile data although it works with wifi.I'm nearly frustrated. What do I do please?
Please Prof, HELP! My infinix hot 2 stopped browsing with both my Airtel and Mtn sims with mobile data although it works with wifi.I'm nearly frustrated. What do I do please?
I can't root my infinix hot 2 despite running on v5.1 not v5.1.1
please when i try to transfer movies from my PC to my phone, it tells me it cannot play.
how can i solve this please?
Please how can i enable call waiting on Infinix hot 2?
I can't browse with my mtn sim on my infinix hot2. pls, what can I do
Please how can I turn of keyboard vibration and message vibration on infinix hot 2? It's draining my battery.
Pl sir, I have tecno 7c.since I upgrade to the latest version I can't access my pictures and music even when someone send to my phone.. pls help me.
Good morning, my infinix hot2 won't let me download any mp3 it keeps bringing up a jumia ad and asking me to install jumia app when it already has one. Please help me out.
Enter your comment… Hello Sir. I just got the phone & I
have a problem with the SIM call
settings. Under SIM card settings,
I'm supposed to see an option of
'Always Ask'. This tells the phone
to always ask on what SIM I want
to call from. But on my own
phone, that option doesn't come
up & I can only set a preferred
SIM for calls & SMS. Whenever I
want to make calls from a specific
SIM, I have to keep going to the
SIM settings to select the
particular SIM as the 'preferred
SIM'. Please help out.
Hello,I have two issues with my Hot 2 (1)when I insert my SD card it keeps telling me "damaged SD " but when i putb the same SD in other phones and in my computer it works well(2) I cant access my mobile data even after turning it on.
Hello, I have tried using glo sim card to browse and it keeps failing, and again when I want to delete a file or folder from my infinix hot 2 it refuse and when I delete from my memory card it deletes, how can that b solved?
Hello Prof, I just bought my Infinix Hot 2 x510 and I have the following challenges:
(1) I can't access the internal memory of 16G
(2) My pictures all of a sudden got disappeared
(3) I can't play music or videos on the phone.
Kindly advice.
Kayode
Have been using the infinix hot2 for a little while and I must say its really worth my cash but all of a sudden,it stopped showing my external memory card…I switched off the phone but each time I put it on,the phone just remains blank;not even the phone apps shows…how can I solve that problem?
My pictures keep on disappearing..What should I do .I need help quick please.
My Hot x510 had felt in water i restored it and it's working fine but signal from the operator is too weak is their any thing to do ???
Take to Carl Care or a reputable engineer to service it for you
I can't access my phone memory
Backup ur files with laptop. Den format d Fone.. And put ur files back…
my infinix hot2
does not ring the alarm while off pliz help ??
Nothing gets downloaded when I try to,it only starts like it wants to and it keeps going all day without it downloading and so I can't get apps on the phone
Download using uc browser….if u r talking about playstore ,go to settings nd find google play services, clear data.. And try again
I want to upgrade my phone bt I have root it P's help me and my phone can't run some app P's help [email protected]
Which Fone in question
I can't access my phone memory
Backup ue files and format…. U ll see it
Pls bro,my play store isn't signing in and any gmail account
Though I don't know the network you are using but I'll love to advice you switch sim network and try it again.
My playstore and other gmail is not signing in
I use infinix hot2 and my battery drains very fast unlike wat I expect. I've tried wat I could bt to no avail. Pls Prof help cos d fone is nt even up to 2months old n I bought from jumia.
Hello Ezeh,
Upgrade the phone via OTA to the latest 5.1 and it will fix the battery ish.
Pls, I don't get a full network on my infinix hot. All I have is an "E" sign instead of "H" or "H+". I've tried to reboot the phone several times but it still does not change.
Kindly make sure that there is 3g network coverage in ur area.hot 2 shows 3g not h or h+ except wen rooted…after that make sure u go to ur data setting and activate 3g frm dere.it set as 2g initially
Do the above recommendation. Check your network on mobile, if its on 2G, set it to 3G only.
pls prof…my infinix hot 2 goes off on its without me knowing and I have to on it back…pls how can I fix this. problem
Did you set Pattern lock on it? if yes remove the pattern lock and see if it will solve the issue. If not, kindly upgrade to the latest hot 2 os 5.1 for the fix.
Good Morning,am having issues with my Infinix Hot 2, it doesnt show me phone storage in the file manager and it doesnt show all my files, When I insert a mem card it shows me only the SD Card and excludes the Phone Storage. I am afraid to lose my files please wats the way forward..I await ur prompt reply. Thank You
I had this problem too few months back…wat I did was..I backed up my Fone memory to the computer.. Den formatted d phone…then I sent my files back.and I was back on track
Nice blog
Good day prof. I have issues with my infinix hot 2. I can't play fifa 14.
Lol. If u downloaded it from play store, reboot ur phone and try again. If Not, please download it from playstore and open. Hope this helps.
Dont root your hot 2 or else u won't be able to install regular updates again frm google. And dis updates fix bugs/errors ..hot 2 currently has file manager and some new wallpapers, dats if u have updated….enjoy
All na wash joor. Root
How can I hard reset my infinit hot 2 x510 using the keys. Every time I try it. It seems it's stuck in a boot loop. Please help. Thanks in advance
Power Off your phone
Hold volume Down button and Power Button together for 5seconds
Your phone will boot into Engineering Mode
Use your volume button to scroll down , and Click on factory reset / wipe all data
Confirm your Selection
Your phone will reset and reboot automatically.
If you press the power and volume up. It will look like it is bricked. Just hold the power and volume up again… Works for me
Hello. Good Morning. My recent problem is that when i connect My phone to a pc, the internal memory storage doesnt show. Also, i cant transfer files from My sd card to the pbone memory even though i have the es file expkorer. It keeps saying "files cannot be transferred" and My sd card is full. Also, when downloading from uc web, i cant select the internal storage files as a path. In short , it all boils down to the internal memory!! I'm So frustrated. Thanks.
Hello. My recent problem is that i cant access My internal memory when i connect to a pc. Even using es explorer, i cant send files from My sd card to the phone memory because it keeps saying "files cant be transferred ". When doenloading Also, the internal memory is not an option when asked to choose a download path. I'm frustrated because My sd card is full and i cant install anything even though i have enough space On the phone. Thanks!
You should probably go and select usb option in your phone
It has 4 options
Connect as usb device
Connect as a camera device
Etc
Once connected in proper format you can easily transfer media
To select these options
Connect your usb. Then drop down your menu..yiu will see the option there..choose connect as media device to transfer songs.etc
How can I hard reset my infinix hit 2 x510..please help urgent
Navigate to Settings > Click on Backup and Reset, Click Factory Reset Data, Confirm Reset. Phone will automatically reboot once reset is complete.
Resetting Your Smartphone will wipe away all its data.
Go to Settings > Click Backup and Reset
Click Factory Reset Data
Confirm Reset
Go to setting and erase….make sure u didn't root it
Pls bro,me trying to update or download apps ,it do tell me insufficient space on device while I have space on it…
How can I resolve the issue of insufficient space on my infinix hot 2
pls help me my infinix hot 2 camera and flash light just suddenly stopped working.
I laid my complaint earlier but fortunately, I've found the solution. For those who can't access their phone storage, go to users and switch to guest. Then go back and select "remove guest". Switch off your phone and switch on again. And that's it! U can go to uc web to confirm in the file area. I did this and it worked. Happy new year.
Pls how can I record or video on my hot 2
I can't view my pictures after snapping, they disappear in 5 mins. U can't watch videos on my Hot 2. I have downloaded every thing they say is the solution and yet not change. Sometes I feel like smashing the fone xos its frustrating. Can't view document. The fone is just a waste of money.
My phone doesnt aske which sim I want use for calling/messaging. The option isn't there. Please what can I do?
the infinix hot2 can't delete multiple contacts. the d thing is giving me trouble here ples fix it.
another thing is after I upgraded it, the built in mass storage refuse to be read when I connect it to a system and even d contents can't be seen in d phone either. pls do something about them.
Pls how can I set my Samsung tab 10.1 to use blackberry subscription? Or any cheap data from global or mtn. Pls help my studies is a stake. Happy new year all.
Pls help with how I can use bbm subscription on my Samsung tab 10.1. Pls my studies is astake. Or any cheap subscription for glo or mtn. Above 3g. Happy new year peeps ND prof
can infinix hot 2 accept 32G Memory card? because when i insert 32G MC the software will be malfunctioning until i used the 4G… is there something im missing here
32GB seems too big for it, try 16GB SD card
I cant acess my internal storage on my infinix hot 2 pls help ooo
Hello, You mean you can see it at all or did you get any specific error message when you try to access it?
PLEASE TREAT AS URGENT…
Barely 24 hours handling the phone, had a request to upgrade… but the process was somehow aborted and up came an "error" message… And since it refused to power on/off, i removed the battery and tried to reboot it… but it has failed to boot… been booting for like 4 hours now without displaying anything… what can i do? or is this the end of 'Solomon Grundy'? #Shout out to 'prof' and all contributors!
Yours
#restless somebody
Lol!This is not the end of Solomon Grundy. did you interrupt the upgrade during upgrading process? Also, connect your device to you pc and tell me if its been detected on your PC. If yes, then proceed to the next step here
Enter your comment…my infinix hot2 use to off whenever it enter standby. what can I do
Did you activate sleep mode? Remove it from sleep mode. Also you need to upgrade your device to the latest version of Android 5.1 to avoid all this errors.
I cant use my hot2 to download movies
Please help me, my hot 2 is not giving me option of choosing sim for calls and messages.
Please i want to know if the new 300amh battery for Infinix hot 2 is available in Nigeria cos the one it came with drains faster than anything else.
Please i want to know if the new 300amh battery for Infinix hot 2 is available in Nigeria cos the one it came with drains faster than anything else.
Hello PROF YOMI,
I just got an Infinix hot2 5.1.1 OS few weeks back. I can't save files to either phone memory. It tells me "This file can not be created," meanwhile it does not show me another alternative to save it on my SD card. What can I do please?
When I take pic it show later it won't show again it said can't load file wat should I do Pls
Name Anna
I can't view my picture any more I can't download anything my video my folders all are not showing again I can't even slap again is telling me to insert SD card please what can I do cus am fed up dis my whatapp number for dat have d knowledge to guide me through 07068292824
Hi, how can i turn off the USB connection, every time i try to download a video it asks me to turn off the USB connection, and all my photos and music are not in the file manager like before, the file manager is empty.
My Infinix Hot 2 doesn't ask of the sim I want to call or send message with out of the two sims. I have checked the settings and I found that the "ask always" box is not there. Please what can I do to correct it?
My infinix hot 2 can't find a rooting strategywat do I do
I can't transfer songs via Bluetooth on my Infinix hot note. The play music app doesn't allow it. What can I do
Please my infinix hot 2 does not give me the option of selecting a SIM card when I dial a number or wants to send an SMS. It just go straight to a particular SIM instead of asking which SIM. How do I go solve this problem.
hi… I'm using a tecno phantom A3,and the internal memory is very low. Please is it possible to increase/upgrade the RAM?. Thanks
my infinix hot 2 upgraded and the ring tune changed also when my contacts call or i call the names dont show only the numbers shows. please how can i get the names to show against the numbers.
My front camera not working, what can i do?
My issues with my hot note 2 is that, I just updated to the latest version, after which I all my videos where wiped and my images too..
I really don't understand, event my novel that I was writing using a particular app was also whipped.
Although I'm not using a memory card, because it has large enough inbuilt space, so don't see the need for a memory card
Please help me
Pls, my in infinix hot 2 updated it self to android version 6, since den, if I call or some calls me, it doesn't display d number yet d contact name is on my phone. Pls how do I solve dis problem
Hello Jerry,
Go to your google settings and remove all google account, after some minutes or so add them back and it will be fix.
Im sorry, i update my phone to version 6 after, my sim contacts not showing, only accounts contacts show. What should i do to see my sim contacts plss? Its dual sim
Hello friend,
connect your phone to your gmail acct and synchronize it to your sim contact. All should be fine after some minute.
GOODMORNING
I RECENTLY UPGRADED TO ANDROID 6.0 MARSHMALLOW BUT UNFORTUNATELY MY PHONE CANT BE RECOGNIZED BY LAPTOP OR PC UNLESS I DEBUG IT. IF I DISABLE DEBUGGING IT ONLY CHARGES THE PHONE. IT BEGAN DOING THAT AFTER A DAY OF UPGRADING. PLS HELP ME
Hello Amoah…
It's the software upgrade. Give it some time for infinix to roll out bug fixes for this latest Android 6.0. Aside of debugging, do you encounter any other problem after the upgrade?
Pls Yomi, my Google photos kps on stopping nd some of the photos nd videos kps on corrupting or deleting by themselves.. Wah shd I do??? Evn the sdcard kps on telling me damaged sdcard nd I wil hav to unmount nd remount it again after which some files will corrupt.. Pls wah shd I do??
My infinix x510 comes up late when I try to press the power bottom to unluck it and also while trying to end a call after finishing my conversations, it takes some seconds for the screen to come up except I use d power bottom to end the call. Pls how do I solve this problem.
What version of Hot2 are you currently running?
Good morning. Please my infinix hot2 phone automatically download and upgraded my phone software to Android 6.0.ever since then my phone calls do not show the name the number was saved with. Also i cannot use songs on my phone as ringtone. Kindly assist
All you Have to do is To export your contacts To sd card,After That delete all the contacts in your Phone,after that import your Contacts Back Thats all.
do you have file manager on your ANdroid 6.0?
kindly advice on how to recover my phone, i got update request on my infinix hot 2 phone, i accepted by selecting the request since three day now my phone is yet to booth. wht should i do. kindly help me.
Hello Anonym,
Kindly follow thesame guide in the below link to get your phone back to normal.
How to downgrade infinix hot 2
Hello prof, have tried root my fine with all the apps I know , it keeps failing n it shows no root access or permission. Pls guide me on what to do,I need the phone rooted badly, some of my apps are waiting for it thanks .
Hello Prof, I am having issues deleting recordings from my infinix hot note. I delete them and after a while when I check back I see them there. I need a solution to permanently delete recordings please. Thank you
Pls i just upgraded my hot2 from Android 5.1 to 6.0 as prompted by my phone. But right now the file manager app has stop accessing my files, identities of incoming callers do not longer show and some of my stored numbers do not have names attached. What is the solution please? Regards
Hello Celestine, its a general bug with the latest OS. but for your contact to display name, do this. Copy all your contacts to SD cards and delete the ones your have on your phone, once you've done that, reboot your device and copy it back to your sim.
Alternative, sign in with your Gmail and sync all your contacts. delet all the one you have in your sim, and synchronise it back to your phone from your gmail contacts
My infinix hot 2 gets too hot and the battery drains too quickly
Hello Esther,
Some apps are consuming your battery that is why its all the hot. First of all go to your settings and set your network to 2G. Then go to settings again, apps and force stops application you are not currently using. Reboot your phone and watch the performance.
I cannot use voice unlock and swipe unlock on my infinix hot 2,its said it has been disabled by device admin
Pls how can I turn off USB storage on my infinix got 2. Pls I need help right away cos its affecting me seriously.
Pls how can I turn off USB storage on my infinix got 2. Pls I need help right away cos its affecting me seriously.
Pls sir my phone keeps showing me USB computer connection if I want to view pictures or videos pls what do I do???
pls prof thank you for this blog my hot2 is not responding to any apps at all it will show always no apps can perform this functiond it will pop up unfortunately the phone has stopped,pls what do i do
hello am geting some unwanted adverts on infinix hotnote2 how do i turn it off pls?
Please i am using an Infinix zero. for the last 2 months, it keeps uninstalling all apps i download that didn't come with the phone. Its very annoying and frustrating.
Please how can i stop it? Any advise?
How can I disable one SIM.
Hello, I switched off my phone to remove the memory card but now the infinix hot note 2 is not powering again. what will I do?
pls help me with my phone infinix hot note x551. if I on my data my phone will hook what with I do to stop it now pls
What kingroot can I use I rooting my infinix hot2
my phone keeps hanging and doesn't get recognised on some laptops
hello i keep getting authentication problem each time i try to connect to wifi please advise
i wanted to update my solo launcher on my infinix hot 2 nd it was slow so i stop it nd since my phone has been showing blankk face nd i cnt see anything to operate, is der anyway i could format with shortcut key
plz how can i hard reset my infinix hot 2
i just bought the infinix hot 2, each time i try acessing play store icon on the phone they keep asking me of password, when i type my google account password they keep telling me is wront, but i entered the right password too, dont no the problem. cant do anything with the phone
Since you just bought it, I'll suggest you type your password in a plain text like an sms and then copy it to the password field. Make sure you enter the correct email address attached to the password.
Hi!
My phone infinix hot 2 doesn't download on mobile data , be it playstore or anywhr except on WhatsApp. Once there is wifi connection, all pending downloads start downloading.
How do I fix this problem
Hi!
My phone infinix hot 2 doesn't download on mobile data , be it playstore or anywhr except on WhatsApp. Once there is wifi connection, all pending downloads start downloading.
How do I fix this problem
I formatted by infinix x510 and now I can't access my camera my music and I can't download apps..it shows insert memory card…..I can only acsess these through guest user how can I solve the problem
Hi, I downloaded a 600 mb plus upgrade and now my phone is permanently looping on the android logo. Please help
Please I upgraded my infinix straight out the box. it was a 600mb upgrade, now my phone is stuck in a loop on the android logo. Please do you have any solution
Your phone is bricked. You need to unbrick it by flashing back your stock rom. If you haven't fix it, kindly reply to this comment and I'll send you the link
I upgraded my infinix hot 2 to android 6.0 and since then I can't access my phone memory from a computer (both internal memory and SD card). Before I upgraded, I can access the memory but unable to access it since the upgrade to 6.0. No computer sees my phone anymore. I can use a computer to charge but that is all it can do, it can't be accessed. What can I do to access my phone from a computer?
Hello Moncoferne, Infinix hot2 Android 6.0 came with lots of bugs and you just experienced one of the bug. However, Infinix has released another bug fixed update via OTA 2 days ago; I don't know if you are able to get the update? If you are not, I'll suggest you wait for the bug update to get to your device or you can simply choose the option to downgrade back to Android 5.1 Lollipop and all your memory stuff will be back to normal.
See guide on how to downgrade here
My infinix hot 2 front camera is not working while I change camera from rear camera to front camera it says:-
"Can't connect to the camera. please make sure to close other apps that may use camera or flashlight."
Hence after restarting the phone it continues.
Hello Sultan Naeem,
This can be happen when you have outdated software. I'll suggest you upgrade your device to the custom Android 5.1 Lollipop and everything will work out well for you. See the comment and link above you for more details.
My infinix hot 2…is Popin up thermal manager saying my phone needs to cool..after that it shutdown.. Pls what can I do.help me too..its urgent prof!!
It pops up that termal manager because your hot 2 is handling different applications at a time more than it can bear hence, it result to unnecessary hot ness. Once it comes up, you'll need to go to settings>>>apps>>> check for unnecessary you don't make use of or that runs from the background of your device and click on "Force Stop". Reboot your device and you are good to go.
Also, do not set your phone network to 3G only. Allow it to choose the network of its choice.
Hi bro..my infinux hot 2 ohone din't have always ask me function..I went through the sim card seetin and calls ….I did not find the " always ask me" function. Hope you will have me the solution
Hi I try to reset the infinix hot.2 but it is asking some kind of code…I do not know what is that code…please help me
I have down loaded MX player still could play video and some files. Also I down loaded some APP on google play yet I could not see the mune of App. e.g. Openbibles
My pictures, videos and songs were all transferred to my guest account and I don't know how to transfer them back to my own account. If I want to snap picture, they will ask me to insert an SD card of which there is an unfinished inbuilt memory. Please I need help.
Pls while sending files from my p.c to my infinix note 2, it's extremely slow. What do I do?
The phone also get hot while charging
Pls hw can i switch sim for call and message cox i expected my hot 2 to bring something like "always ask" like other phones
Please my hot2 is freezing every 20 mins. Keeps saying system process not responding. What do I do?
Hello IJ, go to settings, apps And click on individuals clear data cache of each apps but don't touch google services. Reboot ur device and you re good to go.
How can I turn off the USB storage is on in order to access my photos on my infinix hot note 2 x 510
How cab I stop my infinix hot 2 battery from draining fast
Pls I need help urgently! For about two days now the screen of the phone goes off not until after some minutes. I use it for my business and therefore am really up beat about it. Please give me quick response, since am loosing money. Thanks
Good evening my phone after been off for about 3-4 months is showing Sim card not detected.lease what can I do?
Off for 4Months just like that? Then you need to factory reset it and it will fix it.
Good evening my phone after been off for about 3-4 months is showing Sim card not detected.lease what can I do?
Hello pls I need your urgent attention because ever since I upgraded my device to 6., the screen goes off in the evening and won't light again until the next morning. I use my phone for business therefore it's causing me lots of discomfort. I would be very grateful if you can respond to my issue with all the urgency it demands.
My phone is infinix hot 2. Thank you!
I'll advice you downgrade back to Android 5.1 Lollipop and the problem with be fix. See guide here
My infinix hot x510 is showing that my two Sim cards are not detected, what can I do?
Pls, I need your help… I don't understand all this tech stuff…. When I connect my infinix hot 2 to my pc I don't see any usb option…. I've re-booted and it's still the same
Pls prof. I can't pick calls on my hot2. When it rings, I try to pick but it doesn't respond. I will have to call d person back. What should I do?
Your Infinix hot 2 is simply misbehaving due to lack of upgrade. Factory reset it. And when next you see an upgrade for your device, try and upgrade the engine. Back up your contacts and files, document and everything necessary before you factory reset it.
the middle of the screen of my infinix hot2 refuse to touch ,i dont know if it is a flex problem since it has ot fallen from my hand before.
I can not send long sms messages from my infinix note 2, what could be the issue?
Pls help me bn using internal storage 4 my infinix x510 since last yr. internal storage is ful nt insert SD card BT I noticed anytime I snap d pic will nt show or save, i may show nd later it will b no where 2 b found. Wht can I do
pls I cant see my note2 have issues I can only see my network and battery signa and the go back bottin on my screen, but cant see my apps the screen is just dack…pls can you help me out?
My infinix hot 2 have a an issue of not charging but the charging point is OK
Hello prof My Infinix-X551 isnT ringing out whenever a call comes in, please kindly help ?
Hey guys… Let me tell u guys something u might not knw about the infinix hot 2 ….. its a very gud phone i can assure u… Especially if u consider the specs in relation to the price. But one thing is certain…. If u aint dat knowledgeable with phone software and stuff. U are bound to hate it.
To start…. The phone doesn't come with a dedicated gallery or file manager app…. Still dont knw d reason y d two most sort after apps are not pre-installed. But u can download alternative apps from either Google play Store or Google… Dats what i did on mine.
Also pls do not upgrade to marshmallows…. Theres a reason whys its d first Android one phone. So its more like an experiment phone. I advise u continue using the OS it came with… Dats d one dat have gone tru testing and proved reliable before mass production. Camera is great… Beta than tecno.. Battery management is gud… Compared to other phones with d same battery size.
Now for those having problems with putting their favorite songs as ring tones…. Fixing this one is quite tricky… U have to download either a file manager that has that option to set any guven song as ringtone…. Or a music player that does the same. Me i use a music player to set my ringtone… The name of d music player i used is TTPOD.
Then for those who cant see dia phone on their computer screen… Its either u upgraded ur OS or the USB cable u used is not compatible' u need to change it or ur phone has been faulty frm d onset.
I knw some of these steps might b rigorous for some ppl… But dats hw it is… And we have to live with it dat way.
I still enjoy d phone till day… And am not planning on changing the phone any time soon. Unless u have taste for high end phones… This just does everything i need on a phone.
Piss out??
I am unable to cut calls, I am unable to turn on the speaker of my phone or record a call.
Myn kips hanging
Please help me out, whenever I download music or video it doesn't play it will always write it couldn't find file
My phone keeps lagging hw do I stop that
please how can i fix my infinix hot X510, when u plug it to light, it charge the batry but it not showing, even if u try putin the phone on, it does not come up at all, the screen is okay and the touch screen. What do i do? Try flashing but it keep hanging. What can i do?
please help me, even with my Google photo app and music app, still can't view my pictures or play music. what should I do. tanx
Hello pls my phone keeps going off and on and it's keeps rebooting it's self, I have even flash d fone and no solution, pls help me here with my hot 2
Prof My hot2 draw down menu isn't working,what could be the problem?
My device now not answering to command button stiff and goes off on screen after I refresh re-install with factory set
Hello Jide,
Your only option is to flash back the stock rom because InnJoo hasn't provide update for system fixes on this device for a very long time.
I have an infinix Hot 2 device and surprisingly my phone started showing “Unfortunately, Googleplay has stopped”. I did tried a factory reset on the phone and since after then the phone has been hanging but was still managing but now it goes off completely for more that 6 hours and will now later comes back, it might work for let say another 6-7 hours and along the line it goes off again. As am written this to you it has been off for let say about 5-8 hours now and still not comes back.