05/11/2017

Is Your Tecno Smartphone Having Problem? Fix it Here



TGIF! Smartphone is just like a human, after over working yourself, it get to some point where your body assumes a state of rest. Same thing is applicable to Mobile phones. Today, this thread is for all Tecno lovers who are currently having issues with their Tecno mobile phones. Be it hanging, slow loading, whatever the problem might be, an engineer is ready to assist you fix your Tecno phone.



Don’t just seat and wonder if your sick Tecno phone will ever work again, save a life, save your smartphone and don’t give up on it yet.

So use the comment box, tell us what is wrong your Tecno smartphones and possible solutions will be proffered to you.

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255 comments :

  1. Hello Yomi, thanks for this opportunity, how can my Tecno phantom z get the Hios update?

    ReplyDelete
    Replies
    1. HiOs XUI update is only exclusive to Camon C8 users and J8 users. Other Tecno users are not eligible.

      Delete
    2. Morning, pls what is HiOs XUI update, advantage and how can it be done to my Camon C8... Tnx

      Delete
    3. HiOS XUI is Tecno very own customize XUI and it allow you to do alot of things. You can see the advantages here

      to upgrade to Hios on your Camon c8, see the guide here

      Delete
    4. Maybe u shud find someone dt can try n port t for u

      Delete
  2. My battery drain so fast!!pls hw can u help resolve dis problem!tnk u!!

    ReplyDelete
    Replies
    1. Hello Wisdom, if your Tecno drains so fast, you need to do the below;

      >>First of all Open your device'sapp Settings.
      >>Touch Battery. The screen shows a list of apps and the percentage of your battery that each one is using.
      >>Touch an app to get usage details and to adjust power usage options that could save battery life.
      >>If any of the apps listed are ones that you don't use often, consider uninstalling them.

      Delete
    2. Or jus backup d app n uninstall t wit titanium backup n later restore t

      Delete
  3. How can I get a custom romantic for my tecno phantom z? I'm tired of the stock rom. It has never been the same since I rooted, updated, crashed and loaded a stock rom from Hovatek.
    Thanks

    ReplyDelete
    Replies
    1. Well, you can try out BlissPOP custom rom for Phantom Z and Zmini. You can download it here

      Delete
  4. My TECNO Droid pad 8 screen touches by it self. And the top of the screen doesn't respond to touches

    ReplyDelete
    Replies
    1. First of all, is it inside a protective case? If it is, then I'll advice you remove the protective case and if that solve the problem. Secondly, you'll need to re-calibrate your touches. Once you do that, it will fix that top aspect that doesnt respond to touches.

      Delete
    2. How do I re-callibrate the touches?

      Delete
    3. Download d app or check t in settings

      Delete
  5. Hello Yomi, My Tecno R7, is truly misbehaving. ones mi wi-fi is on, the phone goes crazy and keeps downloading all sorts, like APUS and porn apps. now the screen goes blank wen a call comes through, even wen i turn off the wi-fi or data on myphone, it turns itself back on. What do i do?

    ReplyDelete
    Replies
    1. You R7 might likely been attacked by a virus. This is one of the functions of Monkeytest and time virus... and your only cure will be to flash back your custom rom if factory reset didn't work for you.

      Delete
    2. U can use titanium backup n remove apps d apps

      Delete
  6. my "GLOWING SENSITIVE HOME BUTTON" below my Tecno phantom z is just misbehaving like Maximizing and minimizing on its own free will

    ReplyDelete
    Replies
    1. it is atimes caused by dust. if you can open it up, just put a small spirit on a dry white handkerchief, use it to clean it up from the inside and your Z will be okay. If you can't open it up, then you'll need an engr to help you do that.

      Delete
  7. I will advise anyone that want to enjoy tecno phone to go for phantomZ its very strong phone and u can feel it in ur hand when using it. An currently using phantom5 but i can assure of phantom Z

    ReplyDelete
  8. Hello sir, first time commenting. My MTN Sim is showing invalid imei but it works on other phones. I haven't used this MTN Sim on this Device before. Please any help

    ReplyDelete
    Replies
    1. Hello Hammed, nice having your commenting. Did you another sim on thesame phones that display invalid imei and what was the result you get?

      Delete
    2. If ur fone s rooted. Jus Chang d imei

      Delete
  9. Freshwhiteking8 April 2016 at 17:59

    Tecno users hmm

    ReplyDelete
  10. Prof. Please my Tecno H6 takes like 10minutes for my contact to be on. It's too slow.

    ReplyDelete
    Replies
    1. Hello Ukpong,
      You can start by clearing the cache in the Contacts app: go to Settings --> Application manager, scroll down until you find 'Contacts' and select it, then select the 'Clear cache' button.

      If you already have your contacts backed up on google or sync, then click on clear data and force stop the reboot your phone.

      Delete
  11. Prof yomi pls help! My tecno camon c8 hangs,d screen goes blank but a blinking light shows @ d centre button! D only solution is to allow d ba3 run down then I charge again b4 it works normal.i hv checked 4 update but it's up 2 date...Pls wat'd I do? Cos m so Damn sure I not a screen problm

    ReplyDelete
    Replies
    1. Here is the bitter solution, back up all your files and factory reset your phone.

      Delete
  12. Prof Yomi, kindly help me. My TECNO G9 phone memory is damaged. I have tried several methods like factory default settings, it didn't work. What am I to do to restore it?

    ReplyDelete
    Replies
    1. How do you mean damaged? Does it mean it longer save any documents on your phone memory or any doc you save get corrupted?

      Delete
    2. Lol i never hear dis tin before

      Delete
    3. @Nmaju, now u don hear am be dat...
      My colleague's has similar ish, he can't store nor receive file. Infact the inbuilt memory is damaged. The tecno tab doesn't recognize memory card any longer. I was thinking flashing it to another operating system will do d magic prof.
      Any solution to dat?

      Delete
    4. Your Phone Storage Part it on Is Corrupt And even If You Insert a Memory Card too It will Not Indicate,The Only Solution Is to Flash The Phone,Formatting the Phone Or factory reset Or hard reset Won't Solve it........The Only Way Is Flashing A New Firmware or On It.....Am Noahdam

      Delete
  13. Hello Prof, i'm really glad for this opportunity...i need tecno L7 stock rom to flash my phone please. i need it badly, my fone is bricked after trying to fix a irus attack which wiped all my data

    ReplyDelete
  14. My 3g network is refusing to work, each time I on it the network goes off.
    .

    .

    ReplyDelete
    Replies
    1. So Which of the network is working and what kind of Tecno is that?

      Delete
    2. Probably ur network area or try reset

      Delete
  15. My sis has this M7 that that bootloops, shr took it to a roadside repairer for flashing, and after the flashing, it no longer switches on, doesn't show light at all, nor charges, nor vibrate. I've tried to flash ROMs from Romkingz, n Hovatech all to no avail. Please gurus help me resurrect this phone from dead.
    Thanks.

    ReplyDelete
    Replies
    1. Does it still detect from your PC?

      Delete
    2. Since it detect on PC, you'll need to flash it again with M7 Stock rom using SP flashtool. Can you do it let me provide guide for you?

      Delete
    3. Addd me oj WhatsApp. I can guide u tru too

      Delete
    4. Which Error do u get when flashing?

      Delete
  16. Thanks so much Prof. God bless you. Again my tecno H6 can't connect to any computer again. Using my USB will on charge but can't connect. Pls help.

    ReplyDelete
    Replies
    1. Try a different usb cable

      Delete
    2. Some phones r lik dt n sometimes d usb might b charge only. U shud consider using wifi transfer

      Delete
  17. Prof how do I flash my R7 custom ROM

    ReplyDelete
    Replies
    1. Follow this guide below in flashing here

      Delete
  18. Dear Prof my TECNO G9 phone memory doesn't appear at all and it's saying phone memory damaged.

    ReplyDelete
    Replies
    1. The only cure to this is to factory reset your phone. Before you do, please save all your files, contacts and important doc.

      Delete
  19. Tecno f7 is Rebooting by itself and always vibrate while switching off. Yomi prof Please help out.

    ReplyDelete
    Replies
    1. Hello Kris,
      The only reason why your R7 normally reboots by itself includes... Overheating,if system apps are disable, and bad apps.

      Any of these can cause your device to constantly reboot.
      First of all,
      >>Uninstall apps you don’t necessarily need. This goes especially for any apps that control sound, ringtones, wallpaper, have fancy widgets, or use GPS.
      >>Ensure all apps are on the latest version. Upgrade everything you have from the Play Store by going to “Menu” > “Settings” > “My Apps“.
      >>Uninstall apps that run in the background. From a fresh restart, go to “Settings” > “More…” > “Applications” > “Running“. If you see anything listed you can live without, uninstall it. If you cannot uninstall it, freeze the app if possible.

      Secondly,
      Settings” > “Applications” and swipe over to the list of apps that are “Turned Off” or “Disabled” and enable any apps that may be needed for your device to function properly.

      Delete
  20. Please yomi,how can i restore my tecno Y6 nram.bin after mistakenly flash a stock rom on it?

    ReplyDelete
    Replies
    1. Downloading the stock rom back. Dts d main one

      Delete
  21. I've tried several cords but still not connecting. Any solution Prof. Thanks.

    ReplyDelete
  22. But there is no stock rom that has nvram.bin in it.

    ReplyDelete
  23. My tecno h7 has been attacked by virus,apps that download themselves in the likes of sexy hot,porn club,lock screen apps,apus app,torch light app,jumia app and a host of others. the phone can’t be operated,other apps have stopped working,the battery has been affected. someone said it is “adware and malware virus”. Am so confused now. the phone storage and sd card storage was wiped out still the virus is still there. Even antivirus like the likes of 360 security,clean master and the rest of them are not effective. tried the formatting procedure but it didnt work

    ReplyDelete
  24. My techno h6 is rebooting itself and also been affected by virus. What is the best solution I can get for it.

    ReplyDelete
  25. How do I increase the speed of TECNO 8h Droid pad, it's slow. Even Responding to touch takes too much time, I have tried using cm cleaner but it doesn't matter. Thanks

    ReplyDelete
  26. Hello Engr. Problem with my Tecno Y6 is that the data reception does not go beyond 'E'. Before this problem, I used to get as high as 'H+'. How I knew the problem is from my phone is when I put the sim into another smart phone. It showed 'H+' in that same location where my Y6 was showing 'E'. Please what do I do?

    ReplyDelete
    Replies
    1. Did you try another sim card inside your phone and it still display E? Go to your network and set it only to 3G Only. That should fix it.

      Delete
  27. Thanks Yomi. You just fixed my Tecno Y6 problem.

    ReplyDelete
  28. hey prof yomi.. my tecno y6 keeps dying...in the sense that it goes off for about a week and i dont know what to do to it..help please its urgent

    ReplyDelete
  29. My tecno y6 keeps emerging and blocks screen with malware how do I stop this frastrating virus/malware

    ReplyDelete
    Replies
    1. Hello Anonymous, back up your files, documents and everything. Factory reset it.

      Delete
  30. Good Day Bro. My Tecno H7 has been having issues since it got flashed. It comes ON but screen display flickers then goes off. It sometimes shows different colors while shaking then goes off. Thanks 09072021635 Emmanuel

    ReplyDelete
  31. Good day Prof. one day, my tecno g9 told me 'usb storage damaged' and i discovered that everything in my file manager disappeared, all my pictures, music, videos nd everything. also, i discovered some apps would just appear on my phone and even when i uninstall them, they reinstall themselves. i factory reset d phone but there was no difference. its really frustrating. can u help?

    ReplyDelete
  32. In my TECNO H7, phone most times apps I never installed nor downloaded gets into the phone, it gets hot, and will not respond immediately if I press an app, sometimes the app will not even open. At times, the phone gets very hot. Sometimes, it goes off on its own. I flashed it for more than 10 different times, after some time it develops the same problem, even with free downloaded antivirus from the play store. Most times, ti says "unfortunately, contact process.com has stopped" , "unfortunately, contacts has stopped working", or any app has stopped working. I flashed it on 20/12/2016, it went blank on 20/12/2016. I flashed it again on 24/12/2016 and I am afraid to use it, for fear of malfunctioning. I do not know what to do about the phone, could you, please, help me. I am afraid to put my data for fear virus though the internet. Please, help.

    Josephine

    ReplyDelete
  33. Hwllo Proff,

    I have an issue with my phantom G pad. The memories are no longer showing, both the internal memory and SD card no longer works. It keeps saying USB damaged and i should format it.
    It also keeps downloading unwanted apps all by itself. I will delete these and immediately it downloads all these apps all over again and many more.
    I have done factory reset 2 times without any changes.

    Please help me out here.
    Thanks

    ReplyDelete
    Replies
    1. Hello Adewale,
      Your Phantom G pad OS has been corrupted by virus, and I even doubt if you've ever updated the OS. To fix this, you need to reload the Operating system. If you can do it yourself, download Phantom G pad Stock rom and flash it...

      And if you can't do it yourself, take it to a tech geek let them do it for you.

      Delete

  34. I have an issue with my h7. The memories are no longer showing, both the internal memory and SD card no longer works. Phone memory damaged..It keeps saying USB damaged and i formatted it but,no changes.

    ReplyDelete
    Replies
    1. I think you are having thesame issue with the commenter above you. You need to re-install the Tecno H7 stock rom or if you can't get the stock rom, get a custom ROM for your tecno H7.
      once the installation is done, your phone will be back to normal.

      Delete
  35. My TECNO h6 is having a Video issue while displaying image after a sudden fall to the ground and soon i had realised that its not a screen that has crushed, is it a problem with its motherboard? Because i can't afford to buy a new motherboard!
    Please help me on how to repair!

    ReplyDelete
  36. Please Sir, Am Chuma!my Tecno H7 is showing "Phone storage is damaged.Try reformatting" and "Damaged SD Card" All my pictures videos and documents are gone. I cant just access my SD Card. Before it happened i noticed that whenever i log in to Facebook my phone trips off and rebooth.This happened like 3days for this damage. Please i need help i have formatted the phone and even flashed it. yet it's the same issue.

    ReplyDelete
    Replies
    1. Hello Mr Chuma,
      The only solution now is for you to get the stock rom of Tecno H7 and flash it with it. without it, it won't work.

      Delete
  37. My tecno Y6 went to silent mode unless on ear phone, no ring tone, loudspeaker not working, please help

    ReplyDelete
    Replies
    1. Hello Josephone, your Tecno Y6 is reacting to that errors because it has not been getting system update for a very long time.

      Solution: save your files and document then factory reset your phone. It will fix it afterwards.

      Delete
  38. Yomi please my phone overheats badly after I gave it to a technician to repair...any solutions?

    ReplyDelete
    Replies
    1. Alot of question comes to mind when it comes to overheating. First of all, check if the 5 tips I listed below will fix it here

      If not, comment here

      Delete
  39. Prof yomi pls I hv a techno h7 I hv flashed d phone more Dan 5tyms bt afta flashing it works fyn for sometime den it strts downloading tins itself wen u put on d data nd all manner of sorts. Of a h7 users also complain of the same tin happening with their phone. Pls wot cld d problem be with h7

    ReplyDelete
    Replies
    1. Your phone is expose to MonkeyTime and test virus. the reason why it always goes back to thesame stuff after flashing for some times is because your h7 doesn't have any system update hence making it expose to different attacks.

      My advice,
      Flash it again and sell it. Phones that don't upgrade shouldn't be sold in the market.

      Delete
  40. have been unable to pick up calls with my tecno L6, each time i try to pick up an incoming call, it says phone has stopped working... I've done factory reset so many times but it still isn't able to pick up calls...please help me out on this.......
    And my Tecno L8 closes apps the instant i minimize it, making the application to restart.

    ReplyDelete
    Replies
    1. On your tecno L6, firmware is outdated, you get that resultant problem. Since you've factory reset it and the problem still persist, then I advice you flash it with original L6 stock rom.

      On your Tecno L8, go to settings>>Apps>>Clear individual apps cache except Google services and Google play. Then reboot your device.

      Delete
    2. Go to accessibility in settings, check installed services and disable any app there. It should work

      Delete
  41. Oga Yomi my 7C tab keeps on damaging any SD card I insert
    I don't know what to do again

    ReplyDelete
    Replies
    1. Hello Coins,
      Fake SDcard will always be damaged on that device except you get original sd card.

      What message do you always get after the damage or it won't detect at all?

      Delete
  42. My c8 back camera is not working and the front camera is showing me inverted image

    ReplyDelete
    Replies
    1. Hello Mr Stephen,
      When last did you update it?

      Delete
    2. The update is telling that my software is up to date

      Delete
  43. hello prof,how can i change font style in tecno droidpad 7c

    ReplyDelete
  44. Hello prof I have tecno phatom pad G9, it's suddenly developed problem in accessing the inbuilt memory and SD card; I format the SD card and also reset phone the problem still persist. Now I can not receive any thing from another device whether true Bluetooth or Xander. Thanks in advance.

    ReplyDelete
    Replies
    1. Hello friend,
      Factory reset it. errors like this happen because system updates are not been provided for that device.

      Before you factory reset it, save your files, fotos and doc.

      Delete
  45. Tecno are busy working on phantom 7. They will come up with phantom 7 edge. Am just predicting

    ReplyDelete
    Replies
    1. Stories for the gods... Waiting for the annoucement of Phantom 7 edge.

      Delete
  46. my w3 LTE multi tasking isn't OK, when I switch app it'll close it before I return

    ReplyDelete
    Replies
    1. Hello Adeniran,
      Tecno w3lite is not design for multi-tasking. The ram is too low and the memory is beyond low.

      My advice,
      Don't install too many apps on that smartphone. Uninstall irrelevant apps. Free space.

      Delete
  47. I've uninstalled everything, even I reset d fone and install only facebook lite still d same

    ReplyDelete
    Replies
    1. This is to tell you that the phone is not multitasking supported.

      Delete
  48. Av flashed my tecno phantom z mini with d original stock rom more dan 5 times using sp flash Tools and its always successful, but d phone keeps bootlooping anytime I put it on. Pls prof any solution to this?

    ReplyDelete
  49. My phantom z mini suddenly went off and starts bootlooping, I then flash it with d original stock rom and the flashing was successful but wen I switched it on it continues to bootloop, av tried dis several times buh its still d same tin. Pls prof wat can I do?

    ReplyDelete
    Replies
    1. Hello Sheriff,
      Flash it with a custom Rom. There are lot of custom rom you can lay your hands on.

      Delete
  50. I NEED LINK TO DOWNLOAD TECNO D9 CUSTOM ROM

    ReplyDelete
    Replies
    1. Unfortunately, no custom rom for tecno d9.

      Delete
  51. my tecno r7 is saying 'phone storage is damaged, try reformatting it', and it doesnt recognize external sd card either. i cant download(except playstore apps) music/videos or take picctures. ive formatted the phone still same. whats wrong?

    ReplyDelete
    Replies
    1. Hello Raj,
      navigate to Settings > Backup & reset then select factory data reset.
      ensure to backup important stuff first

      Once you've done that and the problem since persist, get a Stock rom for your R7 and flash it with it.

      Delete
  52. Good day sir how do i unbrick hardbricked tecno p5

    ReplyDelete
  53. While trying to flash my y6 it says file type is emmc and phone storage is nand. What can I do?

    ReplyDelete
  54. When I put ear piece on my tecno w3 its not always compatible ..it will be playing on loudspeaker and little on the ear piece . my mum gave me the phone though ..so I don't know when it stated.

    ReplyDelete
    Replies
    1. Get a blackberry 10 earpiece. They re always original

      Delete
  55. prof, my tecno L7 went off and refused to power on what should i do

    ReplyDelete
    Replies
    1. Hello Nuel,
      Remove the battery, plug in your charger to the phone without the battery, if it display notification light, then you'll need to change the battery or try using another charger to boost it up.

      Delete
  56. My techno Y6........ Start writing Android has crash, message has crash etc, flashed different stock rom to the phone in which it did flash but despite it still doing the crash stuff

    ReplyDelete
    Replies
    1. Does it display such messages when you are in safemode?

      Delete
  57. Hello Prof! My techno L8 doesn't ring out, it only vibrates. Tried setting ringtone but gets this response " unfortunately, the process android.process.media has stopped. Pls what's the way out?

    ReplyDelete
    Replies
    1. Boot your Android device into safe mode and check if that "unfortunately, the process....'' still display. if it doesn't, then an app you recently installed most of caused that... meaning you'll need to uninstall recently installed app on your device.

      Another solution is to factory reset it and everything will be back to normal.

      Delete
  58. my wiko phone fell in water and the screen is blind, Canada it be fixed?

    ReplyDelete
    Replies
    1. You can fix it. Open it and dry it under the sun for 24-48hurs, after which you should couple it back and try to turn it on.

      If the result is still negative, then take it to smartphone repairer, they'll fix it for you.

      Delete
  59. Good morning Prof..
    My H7 is Giving serious headache... I'm unable to receive calls when even I try too pick up it will end the call saying. Android.phone.contact.dialer stopped... And several times it says launcher stopped of which I have wipe out the factory reset many time I don't know the problem

    ReplyDelete
  60. Mine is I rooted my Phantom 6, and tried changing the imei with chamephoen but Instead of changing, it wiped the whole imei and cannot accept any other imei even the original imei.... All sim slot are writing invalid sim but my Etisalat can receive network and make a call. My other sim MTN receive signal but doesn't make call . What can I do to bring at least the old imei back? Please Sir

    ReplyDelete
  61. Good day to you bro,please my tecno boom J8 was rooted and i tried to unroot it with root uninstuller as i click the unroot, it keep rebooting up till now. Happened countless times. What will i do to it to become normal?

    ReplyDelete
  62. Good day to you bro,please my tecno boom J8 was rooted and i tried to unroot it with root uninstuller as i click the unroot, it keep rebooting up till now. Happened countless times. What will i do to it to become normal?

    ReplyDelete
  63. Good evening prof. MY=y tecno J8 was rooted so i tried to unroot it using root uninstaller but instead it keep rebooting after i click on the unroot key on the root uninstaller app. its still rebooting up to this very moment. pls help me out prof

    ReplyDelete
  64. Hello. My tecno r7 just pup up with this message. Damaged Phone Storage. Phone storage is damaged. i try to use th phone camera but it is asking me to insert SD card before i can use it. Please w
    hat do i do.

    ReplyDelete
  65. Hi pro yomi. This is the second time that I will be flashing my techno G9 but I keep facing a lot of unknown installations of multi virus applications.The most annoying part is the screen jumping up and down. Pls what else do I need to to.....

    ReplyDelete
  66. Please each time I browse with my techno c7 downloading takes ages and disconnect at times am using airtel on sim 2 with sim1 port being empty, some app like twitter, WhatsApp,mail etc has failed to connect even when I have data

    ReplyDelete
  67. Please sir, my techno J8 BOOM is self operating itself. The screen is pressing itsef i cant even access it . Help

    ReplyDelete
  68. prof, my tecno L8 went off and refused to power on what should i do.and it has an inbuilt battery

    ReplyDelete
    Replies
    1. Did you try other charger in charging it? If yes, then try and connect it to a PC to see if the PC will recognize it. If it doesn't, take it to CC to check it for you. They know what to do

      Delete
  69. Hellooo prof... My TECNO 7C do show system update notification buh after downloading d update and I click on upgrade it breaks along d way evri tym. What can I do?

    ReplyDelete
  70. Hello sir, I have a problem with a Tablet called Blu studio 7II, I soon found out that the Tablet network band is not supported for Niaja Telco networks for 3G services, pls I want to know if there is any possibility of changing its band, because I tried using mobile uncle to change the band but all the network bands can not be selected manually.

    ReplyDelete
    Replies
    1. I have answered you severally on all the thread you've posted this same question. Please always ensure you follow up the thread you posted your question.

      You cannot change any phone band. That is how the phone was designed.

      Delete
  71. hello Yomi my android keep saying "unfortunately.system ui has stop repeatedly n I.cant use.d phone. even.the apps r not.oppenining.even settings.

    ReplyDelete
    Replies
    1. Hello friend,
      boot it into safemode by Press and hold your phone's power button for a few seconds until Android prompts you to turn off your phone—just as you would normally do to power it down. Next, tap and hold Power off for a few seconds until your phone asks you to confirm that you want to enter safe mode

      go to apps and uninstall the last applications you downloaded. boot it normally. if the problem still persist, factory reset it and your phone will be back to normal

      Delete
  72. hello Yomi my android keep saying "unfortunately.system ui has stop repeatedly n I.cant use.d phone. even.the apps r not.oppenining.even settings.

    ReplyDelete
  73. Dear Prof, my tecno f7 (Phantom A) is dead for a while now. it doesnt come up at all, please help...

    ReplyDelete
    Replies
    1. Hello Mr Ola
      Did you try to connect it to a system and was it recognized? Try another battery and charger with it lets know the outcome

      Delete
    2. I've tried all the above to no avail. it's dead and also not recognised by any PCs I've connected it with. Thanks.

      Delete
  74. Hallo yomi. Am Eric. My techno g9 has a problem with adware virus. I have severally flashed it using so flash tool and its rom. It returns to normalcy but after sometime adware viruses pop up again. Please help

    ReplyDelete
    Replies
    1. What is causing it is because your current OS version is prone to these adware at attack. I'll advice you install a custom rom, then stop downloading applications from unknown sources. You can use only Play store as your ource. Also make sure you install a strong antivirus on your device

      If I can remember, Tecno g3 hasn't got an update for a very long time which alone is an attractive force to malware.

      Delete
    2. I don't know how it got into system. Rarely do i download apps apart from the google apps store. The virus came in overnight. It changes security settings and unchecks security measure for downloading apps from untrusted sources,makes my g9 to hang, can't do anything. This virus is called netalpha.

      Delete
  75. Hi yomi. Am Eric. My techno g9 has been a problem with adware virus. Severally, I have flashed it using special flash tool and its rom. Normalcy returns but after weeks the adware virus pops up again. Please help

    ReplyDelete
    Replies
    1. Format The Whole ROM With So flash tool before Flashing The ROM,Flashing the ROM Alone doesn't remove the malware,you need to format The Phone first With So Flash tool before flashing

      Delete
  76. My phone is not longer charging fast I used different charger but no avail any suggestion?

    Commenting From Naijatechviral

    ReplyDelete
  77. My Techno L8 is 6months old but the touchpad is not functioning. Everytime I have to strike an item five or more times get something out of it, what can be the problem?

    ReplyDelete
  78. if dial call it says call not sent and it is very slow even hanging if u want to check balance of account

    ReplyDelete
  79. Sir, what can I do when my tecno w3 lite is not ringing out on incoming call please 🙏

    ReplyDelete
  80. Hello Yomi,

    my techo L8 Plus is having screen issues, the screen is not responding to touch.

    please help me , what can i do.

    ReplyDelete
  81. Hello yomi,

    My techno dpad screen is Misbehaving.. The upper part of the screen stopped working.. How do I resolve this

    ReplyDelete
  82. My techno p5 screen is not responding

    ReplyDelete
  83. good day sir, pls my tecno p5 back camera is not working only front camera. pls what should i do?

    ReplyDelete
  84. my tecno phantom a+ is always showing launcher not responding. A and my front camera is not working. what should i do?

    ReplyDelete
  85. Hello I can't access my data on my Tecno boom j8 for the past four days

    ReplyDelete
    Replies
    1. What error message did you normally get each time you try to access your data?

      Delete
  86. Hello, Each time I spend so much time on Instagram and stay on the app for so long, my phone touch light stops working, the rear camera flash no longer works and the touch light no longer comes on. I'm using a Tecno Boom J8 and it also happened on my former Lenovo A5000. My front camera flash still works very fine. Since last night, I have tried switching on and off, going on flight mode for a long time and removing SIM cards, nothing works. I have checked my phone settings​ to see if I can get the touchlight app but couldn't find anything cos it seems the rear camera flash and touchlight didn't come with a separate app. Since it's a nonremovable battery, I slept with the phone switched off only to turn it on this morning with the problem still persisting. What could be wrong? Is there a Qualcomm Snapdragon device that malfunctions like this or is it an MTK thing? I love my Tecno J8 and it never has been rooted and I've never ever done an upgrade on the device since I got it August last year cos I've never had a memory card at all. What can I do to resolve this issue?

    ReplyDelete
    Replies
    1. This is where the place of system updates occassionally comes in. smart devices are design to be updated regularly because of issues like this. But TEcno hasn't provided any update yet for this device.

      The Solution is to factory reset it. This may not be convenient for you but this is the only solution for now.

      Delete
  87. hi prof. my tecno R7 phone misbehaves alot. it brings advert like gphony, jiji app and others like that and they automatically install themselves,thus making my phone to trip off and on at intervals. i think those adverts are various and they are all over my phone. i keep deleting and uninstalling. seems its not working. kindly help. this is my email, if there's any possible solution

    ReplyDelete
    Replies
    1. Hello Folusho,
      Your Tecno R7 is infected with Monkeytest and time virus. the only way to fix it is if you flash your phone with the stock rom.

      But I'll suggest you factory reset it first if it will fix it. If it doesn't, then you have to go with the first option.

      Delete
  88. Hello Yomiprof,

    My tecno phantom Z mini won't come on it keeps showing experience smart life now it ha been charging all day .please what can I do?

    ReplyDelete
    Replies
    1. Remove the battery and insert it again without connecting any usb cable to it.

      Delete
  89. Bros pls my phantom pad is not going on even on charging...what do I do

    ReplyDelete
    Replies
    1. Does it display anything when charging? When you attempt to turn it on, what does it display?

      Delete
  90. ALLIBALOGUN Babatunde28 May 2017 at 18:57

    Hello Yomi prof ! Pls I have been having issues of frequent freezing on my Tecno Droidpad since last year, and I've report this to tecno via Error report and even try several antivirus app hoping it's virus. Yet the problem persist. Pls can you help me out in solving this ?

    ReplyDelete
    Replies
    1. Hello Alli,
      You are experiencing constant freezing from your dreadpad for some of the reasons below;

      1. Your cache is full
      2. You have too many apps installed on your device
      3. Your Ram capacity is small
      4. Tecno hasn't provided any update fixes for the device mention above since it was released.

      To solve your problem,
      1. Uninstall apps you don't use or need from your droidpad.
      2. Go to settings>>Apps>>Click on individual apps cache, clear the cache one after the other for all the apps you have installed except Google play services and Google playstore.

      Once you are thru, reboot your device and check the performance.

      If the above solution didn't fix it, then your last option is to factory reset your droidpad.

      Delete
  91. i have a tecno L8 lite but i can't access internet am using airtel internet but it doesn't work at all help me please reset it

    ReplyDelete
    Replies
    1. Check your apn settings. make sure it is internet.ng.airtel.com

      Password and username: internet

      Delete
  92. my tecno L8 lite has a problem with internet. its not stable. at first it was working but then stopped all of a sudden. i have tried to reset it i even set it to default but its not working i cannot access my all my apps that use internet Watsapp Facebook everything PLEASE HELP ME THANX

    ReplyDelete
    Replies
    1. Hello Linny,
      check your apn settings if its correct. If it is correct, and you are sure about it, then you have to options;

      1. Download a a free vpn from playstore, it will mask your IP and power all your apps or

      2. You factory reset it which I won't advice at the moment.

      But most likely, your apn settings might be the culprint. Delete the existing apn settings and enter a fresh one then save.

      Delete
  93. Hello admin,my tecno L8 plus is having problem opening the camera it keeps telling me unable to connect to camera, close other apps that may use camera or flash light even my flash light is not opening. Please how can I solve it?

    ReplyDelete
  94. Hello admin,

    My tecno pahntom z(A7) currently has issues to power off.My screen is blank though the home key show the phone is on.What might be the problem?

    ReplyDelete
  95. My tecno c9 front camera is not clear at all and its new.what should i do

    ReplyDelete
    Replies
    1. How old is the phone and was it how you bought it?

      Delete
  96. my techno j8 wont on..it is not even showimg anything

    ReplyDelete
    Replies
    1. Hello prof. please I need help my techno l8 plus stated hanging recently and the hanging is really frustrating, I've manual formated it like three times and even deleted all files yet the problem still persist.. Pls how can I solve this problem...this is my mail and number [email protected]

      Delete
  97. Hello prof. please I need help my techno l8 plus stated hanging recently and the hanging is really frustrating, I've manual formated it like three times and even deleted all files yet the problem still persist.. Pls how can I solve this problem...this is my mail and number [email protected]

    ReplyDelete
    Replies
    1. Your phone is hanging because your ram is very very low. Not upto 1GB ram. Uninstall apps you don't use.

      Or Factory reset it back to default

      Delete
  98. My tecno boom J8 keeps crushing down to the home screen as soon as i open any application. what might be the problem?

    ReplyDelete
  99. My tecno w3 went off and started vibrating non stop with no display pls help

    ReplyDelete
    Replies
    1. Remove the battery, connect it to power, lets then insert the battery back. Lets know if it still continues

      Delete
  100. My techno phamtom a+ shows blank when it is on,what could be the cause and any solution.
    Pls Sir, I need your urgent solution

    ReplyDelete
    Replies
    1. hello Jimmy,
      How long have you been experiencing this? did you install any app before this incidence? Can you boot it to safemode?

      Delete
  101. hellow my techno R7 power button seem not to b working how can i put it on without d button, secondly d touchpad is cracked was is the idea of fixing it

    ReplyDelete
  102. hi prof....my tecno R7 phone storage is damaged. it can't store/save pictures,documents,videos...it has been flashed three times to solve this problem but its still d same. what can i do pls.

    ReplyDelete
    Replies
    1. If the storage is damaged, you need to flash it with a custom rom using SP Flash tool

      Delete
  103. My tecno b5s won't receive calls neither show notifications nor home key function after removing trojan called netalpha

    ReplyDelete
    Replies
    1. The trojan have damaged your device software. My suggestion, factory reset your device and it will be normal again.

      Delete
  104. hello prof, pls the touch pad of my techno c8 jst started mal functioning. when i press the power botten, it will work, the afterwards it hangs.....pls what do i do??

    ReplyDelete
    Replies
    1. Hello Ebuka,
      Such happened when your device is clustered with too many cache. Go to your settings>>apps>>click on individual apps and clear its data cache but don't touch Google Play service and Google Play store.

      Once you are done, reboot your device and check the performance. If it doesn't fix it, factory reset your device.

      Delete
  105. hello, saw ur blog by google.
    My tecno j8 powered off this morning due to battery. While charging this afternoon it came up but nothing shows on the screen. If i call my line it rings. I can the background light of the screen but cant see anything on the screen. Please can you proffer solution.
    Thank you

    ReplyDelete

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